HR Business Partner

First Help Financial • Needham, MA

1d • Remote

About The Position

First Help Financial, certified as a “Great Place to Work” for five years, is expanding its People Operations department by adding a Strategic HR Business Partner (HRBP). This role serves as a trusted advisor to leaders, focusing on organizational effectiveness, leadership development, workforce planning, and culture execution across assigned business units. The HRBP will partner directly with senior leaders to translate business goals into people strategies that enhance performance, retention, and engagement, while ensuring compliance and consistency throughout the organization.

Requirements

• Bachelor’s degree in Human Resources, Business, or a related field required
• 7+ years of HR Business Partnering experience
• Proven experience partnering with senior leaders in a fast‑growing or evolving organization
• Strong working knowledge of employee relations, performance management, and employment law
• Ability to balance empathy with business judgment and accountability
• Excellent communication, coaching, and influencing skills
• Experience using HRIS and people analytics to inform decision‑making
• Strong understanding of foundational HR principles and best practices
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Excel
• Strong organizational and time management skills, with attention to detail
• Ability to handle sensitive and confidential information with integrity and professionalism

Nice To Haves

• Master’s preferred
• Rippling preferred

Responsibilities

• Serve as a trusted thought partner to leaders on organizational design, workforce planning, and team effectiveness
• Coach leaders on performance management, employee relations, change management, and leadership effectiveness
• Partner with leadership on proactive retention and engagement
• Drive consistent performance management practices, including goal setting, feedback, development planning, and corrective action when needed
• Support talent reviews, succession planning, and internal mobility initiatives
• Identify capability/skill gaps and partner with department leadership to deliver targeted solutions
• Lead complex employee relations matters with professionalism, consistency, and sound judgment
• Promote a positive, inclusive, and high‑performance culture aligned with First Help Financial’s values
• Support leaders through organizational change, growth, and transformation initiatives
• Use people metrics and insights (engagement, turnover, performance, etc.) to inform decisions and influence leaders
• Identify trends and recommend actionable solutions that improve business outcomes
• Partner with People Operations to translate data into executive‑ready insights
• Ensure people practices align with federal, state, and local employment laws
• Partner with People Ops leadership on policy development, interpretation, and consistent application

Benefits

• Generous salaries
• Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
• Paid vacation
• 401(k) match
• Tuition reimbursement
• Social activities
• Monthly lunches
• Robust employee recognition and talent development program to enhance your career with us
• Maintaining a healthy work-life balance
• Company growth provides unprecedented career growth
• Opportunity for you to establish and develop your career growth
• Proven record of investing in you

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees