HR Benefits Analyst

Good Shepherd Services•New York, NY

2d•Hybrid

About The Position

The HR Benefits Analyst serves as the Benefits Administrator for GSS, analyzing employee benefits and managing related data and processes. The role provides troubleshooting guidance and works with the Benefits/HRIS Analyst, including providing ADP Workforce Now support. It maintains the ADP homepage and provides regular Benefits and ADP Workforce Now updates on the Green Door. The position reports to the Vice President of Human Resources and is based at 305 7th Ave, New York, NY 10001, in person/hybrid. The role is salaried non-exempt, works 35 hours, and has a listed salary range of $60,000–$65,000. The analyst oversees benefits eligibility, enrollment audits, carrier connections, benefits inquiries, vendor invoices and payments, HRIS maintenance and audits, and employee-facing benefits events. The role also supports HRIS reporting, workers’ compensation processes, regulatory reporting, and benefits presentations for new staff.

Requirements

Bachelor’s degree.
Three years of full-time experience administering a comprehensive benefits program is strongly preferred.
Proficiency with ADP Workforce Now and HR benefits platform applications.
Proven customer/client service sensibility and ability to communicate professionally and effectively with staff at all levels.
Analytical thinking and ability to problem-solve, ensure data accuracy, and conduct audits with attention to detail.
Ability to work independently with a high degree of self-initiative and contribute as part of a team.
Demonstrated verbal, written, organizational, and prioritization skills.
Proficiency in word processing, spreadsheet, presentation, database, email, and scheduling software.
Ability to use public transportation throughout New York City to travel to Good Shepherd locations.

Nice To Haves

Three years of full-time experience administering a comprehensive benefits program is strongly preferred.

Responsibilities

Monitor staff eligibility for benefits programs, particularly when employment status changes, and notify stakeholders in conjunction with the HR Operations Manager.
Conduct regular audits of employee benefits enrollments, analyze open-enrollment information, and verify Workforce Now enrollment against benefit vendor systems.
Manage electronic carrier connections and ensure regular, accurate transmissions.
Answer benefits-related questions and resolve problems, enlisting support from the Benefits/HRIS Analyst as needed.
Serve as a point of contact for benefit brokers and account managers, as appropriate.
Work with the Benefits/HRIS Analyst to maintain a log of benefits-related issues.
Manage open-enrollment meetings, information sessions, wellness fairs, and other benefits-related events.
Audit and reconcile invoices from benefits providers and submit them for payment.
Prepare check requests for all benefit vendors, including voluntary benefit vendors.
Perform HRIS mass updates and regular HRIS maintenance, consulting the IT department and outside vendors as required.
Develop and conduct regular audits of HR and benefits data, and recommend solutions to identified issues.
Provide day-to-day benefits support and troubleshooting for HR team members, managers, and employees.
Create, modify, and distribute regular and ad hoc HRIS reports related to HR and benefits data.
Facilitate benefits presentations at New Staff Training in collaboration with the HR Operations Manager.
Serve as the point person for workers’ compensation data at monthly meetings with the Risk Management team.
Approve workers’ compensation, disability, and return-to-work authorizations.
Manage benefits and ADP content added to the Green Door.
Assist with annual reports to regulatory bodies and other reporting, including EEO-1 and EEO-2 compliance, ACA, COA, OCFS, turnover, OSHA, workers’ compensation, Multiple Worksites Location DOL, and surveys required by RFPs and GSS affiliates.