HR Benefits Administrator

Celestica International LP•Richardson, TX

3d•Hybrid

About The Position

Provides administrative support to the Global Rewards Center of Excellence (COE) leadership team for the US Benefits Program. Performs tasks such as, but not limited to, serving as a level 1 contact for employees regarding benefit questions, administrative duties related to PO creation, employee updates in benefit portals and systems, employee reimbursements, processing direct bill payments through external vendor’s portal for employees on leave, processing biweekly HSA and monthly FSA funding, conducting audits in vendor portals verifying employee enrollments, contacting employees on leave of absences to follow up on return to work status, supporting the annual US Benefits Enrollment process through employee engagement and communication, and recommending and working through system improvements to enhance the employee user experience.

Requirements

Knowledge of the US Benefits including medical, dental, disability, 401k, etc.
Strong analytical experience working with large data volumes
Very high level of attention to detail and accuracy
Extensive experience in v-lookups and pivot tables
Strong verbal and written communication and presentation skills. Able to present and communicate ideas and facts in a clear and articulate manner
Strong customer service and interpersonal skills. Ability to empathize and respond to employee queries in a timely and effective manner
Strong time management and organization skills. Able to evaluate, manage and prioritize multiple highly complex and detailed tasks and projects at any given time
Able to manage sensitive employee information in a confidential manner
Strong knowledge of computer applications and the ability to accurately perform tasks in the following applications: Excel, Word, PowerPoint, HRIS platforms (ADP preferred but not required)

Nice To Haves

HR or Benefits certifications are a plus but not required

Responsibilities

Serve as a level 1 contact for employees regarding benefit questions; escalate to Benefits Manager as required
Administrative duties related to PO creation, employee updates in benefit portals and systems and employee reimbursements
Process direct bill payments through external vendor’s portal for employees on leave
Process biweekly HSA and monthly FSA funding
Conduct audits in vendor portals verifying employee enrollments
Contact employees on leave of absences to follow up on return to work status
Support the annual US Benefits Enrollment process through employee engagement and communication
Recommend and work through system improvements to enhance the employee user experience