HR Benefits Administrator

Celestica•Richardson, TX

2d•Hybrid

About The Position

Provides administrative support to the Global Rewards Center of Excellence (COE) leadership team for the US Benefits Program. This role serves as a level 1 contact for employees regarding benefit questions and handles administrative duties related to purchase order creation, employee updates in benefit portals and systems, and employee reimbursements. The administrator will also process direct bill payments for employees on leave, process HSA and FSA funding, conduct audits in vendor portals, contact employees on leave to follow up on return to work status, and support the annual US Benefits Enrollment process. Additionally, this role will recommend and work through system improvements to enhance the employee user experience.

Requirements

Knowledge of the US Benefits including medical, dental, disability, 401k, etc.
Strong analytical experience working with large data volumes
Very high level of attention to detail and accuracy
Extensive experience in v-lookups and pivot tables
Strong verbal and written communication and presentation skills. Able to present and communicate ideas and facts in a clear and articulate manner
Strong customer service and interpersonal skills. Ability to empathize and respond to employee queries in a timely and effective manner
Strong time management and organization skills. Able to evaluate, manage and prioritize multiple highly complex and detailed tasks and projects at any given time
Able to manage sensitive employee information in a confidential manner
Strong knowledge of computer applications and the ability to accurately perform tasks in the following applications: Excel, Word, PowerPoint, HRIS platforms (ADP preferred but not required)

Nice To Haves

Bachelor’s degree preferred. Will consider Associate’s degree or High School diploma with relevant work experience
HR or Benefits certifications are a plus but not required

Responsibilities

Serve as a level 1 contact for employees regarding benefit questions; escalate to Benefits Manager as required
Administrative duties related to PO creation, employee updates in benefit portals and systems and employee reimbursements
Process direct bill payments through external vendor’s portal for employees on leave
Process biweekly HSA and monthly FSA funding
Conduct audits in vendor portals verifying employee enrollments
Contact employees on leave of absences to follow up on return to work status
Support the annual US Benefits Enrollment process through employee engagement and communication
Recommend and work through system improvements to enhance the employee user experience