HR Associate III (Payroll & Benefits)

LOTTE BIOLOGICS USA, LLC•Syracuse, NY

2d•$25 - $37•Onsite

About The Position

The HR Associate III (Payroll & Benefits) supports administration of payroll and employee benefits programs. The role processes payroll transactions, maintains employee records, responds to employee inquiries, and assists with day-to-day benefits administration. Following established procedures and guidelines, the associate helps ensure payroll and benefits activities are accurate and timely while protecting data integrity and confidentiality and providing strong customer service. The position collaborates with employees, managers, vendors, Finance, and Human Resources colleagues to support payroll and benefits operations, resolve routine issues, and contribute to an efficient and positive employee experience. Payroll administration is the primary responsibility; benefits administration support is secondary. The position is based in East Syracuse, New York, and is primarily performed in a professional office environment, with periodic access to manufacturing, laboratory, warehouse, and other operational areas.

Requirements

High school diploma required.
One or more years of experience in payroll administration, benefits administration, human resources, or a related HR operations function.
Experience processing transactions, maintaining records, and handling confidential information in a professional environment.
Basic knowledge of payroll and benefits administration practices and applicable company policies and procedures.
Experience with payroll, HRIS, and timekeeping systems such as Paylocity, Workday, ADP, UKG, or similar platforms.
Working knowledge of payroll and benefits administration practices.
Strong analytical and problem-solving skills, including the ability to identify process improvement opportunities.
Strong organizational skills and attention to detail.
Strong customer service orientation and commitment to a positive employee experience.
Ability to manage multiple priorities in a fast-paced environment.
Ability to follow established policies, procedures, and work instructions.
Computer proficiency and technical aptitude with advanced Microsoft Office skills, particularly Excel.
Experience with HRIS/payroll systems and employee data management.
Excellent verbal, written, and interpersonal communication skills.
Professionalism, discretion, and ability to handle confidential information.
Strong teamwork, collaboration, and relationship-building skills.
Self-directed approach, including the ability to investigate issues and recommend practical solutions.
Continuous improvement mindset and ability to support process optimization initiatives.

Nice To Haves

Associate's or bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field.
Experience creating reports, analyzing HR data, and supporting process improvement initiatives.
HR certification such as PHR, SHRM-CP, or similar.

Responsibilities

Process the full payroll cycle and ensure accurate, timely payroll execution for all employee groups.
Administer payroll transactions for hires, terminations, pay changes, transfers, promotions, and leave-related adjustments according to established procedures.
Perform payroll audits, reconciliations, balancing activities, and payroll controls.
Review timekeeping records, identify discrepancies, and resolve or escalate payroll errors as appropriate.
Follow payroll procedures and support compliance with payroll regulations, tax requirements, wage and hour laws, and company policies.
Respond to employee and manager payroll inquiries and escalate complex issues as appropriate.
Prepare and maintain payroll reports, support year-end activities, and assist with audit documentation.
Maintain payroll records, procedures, and documentation according to established guidelines.
Coordinate with Finance, HR, and other stakeholders to support payroll accuracy and compliance.
Provide input on payroll process improvements and assist with approved changes.
Administer routine benefits activities, including enrollments, qualifying life event changes, eligibility updates, and terminations.
Respond to routine employee benefits questions and provide day-to-day support concerning benefit programs, enrollment processes, and eligibility requirements.
Coordinate benefit deductions and conduct regular payroll-to-benefit reconciliation reviews.
Support open enrollment administration, employee communications, and enrollment processing.
Assist with vendor file audits, carrier updates, and benefits reporting.
Escalate complex benefits issues, leave matters, accommodation requests, and policy questions to the Benefits & Leave Manager.
Maintain accurate employee benefit records and support benefits data integrity in HR systems.
Maintain accurate employee data within HRIS, payroll, and benefit systems and process employee changes timely.
Maintain confidentiality of payroll, benefits, and employee information.
Prepare reporting, maintain process documentation, and assist with departmental process improvement initiatives.
Cross-train with HR Operations team members, provide backup support, and assist with administrative and operational activities as needed.