HR Analyst - AI Solution Focus

Baylor Scott & White HealthDallas, TX

About The Position

The AI Analyst is responsible for supporting and optimizing AI driven technology solutions that enhance employee experience, improve operational efficiency, and deliver meaningful workforce insights. This role serves as a subject matter expert for AI-enabled HR technologies, including Leena/Tandem, and partners closely with HRIS, HR Operations, Analytics, Information Technology, and business stakeholders to identify, implement, and support innovative solutions across the HR technology landscape. The ideal candidate combines strong HRIS knowledge, analytical thinking, and an understanding of AI technologies to improve HR processes, data quality, employee self-service experiences, and workforce decision-making.

Requirements

  • Bachelor's degree or an additional four (4) years of relevant experience in lieu of a degree.
  • Five+ (5) years of experience supporting HR technology, HRIS, HR analytics, or related business systems.
  • Experience supporting Leena/Tandem, PeopleSoft, or similar AI-enabled HR platforms.
  • Experience working with SaaS-based HRIS platforms such as Workday, SuccessFactors, Oracle HCM, Taleo, UKG, Symplr Time and attendance (SaaS), or similar systems.
  • Strong understanding of HR data structures, business processes, and HR technology ecosystems.
  • Knowledge of AI concepts including: Machine Learning, Natural Language Processing (NLP), Predictive Analytics, Generative AI
  • Experience analyzing and interpreting large data sets to identify trends and opportunities.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Ability to translate business needs into technical requirements and practical solutions.
  • Understanding of data privacy, bias mitigation, governance, and Responsible AI principles.
  • Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams.

Nice To Haves

  • Experience in healthcare organizations or other highly regulated industries.
  • Experience in HR Analytics, HRIS, Workforce Technology, or Data Analytics.
  • Experience training, testing, tuning, or evaluating AI models and AI-enabled solutions.
  • Experience with automation technologies such as: Robotic Process Automation (RPA), Workflow engines, HR chatbots, Intelligent automation platforms
  • Experience with: SQL, Python, Power BI, Tableau, Enterprise AI platforms
  • Experience supporting AI governance, compliance, or data stewardship initiatives.

Responsibilities

  • Identify opportunities to leverage AI technologies and automation within HR processes to improve efficiency, service delivery, and employee experience.
  • Support the implementation, configuration, optimization, and ongoing administration of Leena/Tandem AI solutions and related HR technology platforms.
  • Partner with HRIS, HR Operations, and business teams to evaluate and implement AI-enabled capabilities that align with organizational goals.
  • Analyze HR processes and workflows to identify opportunities for automation, prediction, and decision support.
  • Monitor AI solution performance, adoption, accuracy, and data quality, recommending enhancements as needed.
  • Translate business requirements into technical solutions, system improvements, and system testing (design, execute, track defects, etc).
  • Support integration of AI capabilities across HR technology platforms and SaaS-based HRIS systems.
  • Collaborate with HR, Legal, Compliance, Information Security, and Data Governance teams to ensure responsible, ethical, and compliant use of AI technologies and employee data.
  • Develop and maintain documentation, training materials, communication plans, and best practices related to AI-enabled HR technologies.
  • Create reports, dashboards, and workforce insights that support business and operational decision-making.
  • Serve as a liaison between business stakeholders and technology partners to ensure successful delivery of HR technology initiatives.
  • Stay current on emerging AI trends, HR technology innovations, and industry best practices.

Benefits

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
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