HR Analyst

ONEOK • Tulsa, OK

3d • Onsite

About The Position

This role is responsible for performing routine day to day activities for a variety of human resource programs and activities. Essential Functions and Responsibilities Respond to written and oral inquires from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions. Provides tier one level assistance in the day-to-day administration of various human resources functions, queries and execution of HR transactions including but not limited to: Benefits Retirement Plans Payroll Employee Relations FMLA/Short term disability Compensation Recruiting Onboarding Employee Experience Provide information and assistance related to human resource policies and programs to employees, supervisors, managers, vendors, industry peers and others. Act as first line contact for general HR questions. Develop and maintain knowledge of HR resources, policies, business processes and standard operating procedures. Work independently on most routine tasks with support available. Multi-tasks and has ability to work through and/or seek support to handle competing tasks while maintaining a high level of accuracy. Assist with special projects, including but not limited to: Salary Summary requests Benefits Events Payroll Audits Mailed HR documentation (inbound/outbound) Content Management

Requirements

• Associate's Degree in human resources or related field or a combination of formal education and job-related experience.
• Work Experience Training, experience and/or working knowledge related to: Human Capital Management (HCM) Systems and report writer applications, Workday (preferred)
• Interpersonal/communication skills
• Governmental regulations
• Corporate organization structure
• Corporate Health and Welfare plans
• Development training programs
• Customer Service (contact center experience preferred)
• Ability to: read and interpret policies, reports, governmental regulations, benefits information, training materials, employment documents, procedures and correspondence
• Ability to: conduct research, analyze and prepare information and reports including numerical data, policies, procedures and correspondence
• Ability to: interact and communicate effectively
• Ability to: communicate and/or exchange information verbally
• Ability to: utilize tools and equipment applicable to position including using computer applications such as Excel, Access, Word, and Power Point
• Ability to: maintain high degree of confidentiality

Nice To Haves

• Workday (preferred)
• contact center experience preferred

Responsibilities

• Respond to written and oral inquiries from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions.
• Provides tier one level assistance in the day-to-day administration of various human resources functions, queries and execution of HR transactions including but not limited to: Benefits, Retirement Plans, Payroll, Employee Relations, FMLA/Short term disability, Compensation, Recruiting, Onboarding, Employee Experience.
• Provide information and assistance related to human resource policies and programs to employees, supervisors, managers, vendors, industry peers and others.
• Act as first line contact for general HR questions.
• Develop and maintain knowledge of HR resources, policies, business processes and standard operating procedures.
• Work independently on most routine tasks with support available.
• Multi-tasks and has ability to work through and/or seek support to handle competing tasks while maintaining a high level of accuracy.
• Assist with special projects, including but not limited to: Salary Summary requests, Benefits Events, Payroll Audits, Mailed HR documentation (inbound/outbound), Content Management.

Benefits

• ONEOK is an equal opportunity employer committed to diversity and inclusion.
• ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree