HR AI & Automation Manager
About The Position
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. The HR AI & Automation Manager will transform how the People/HR team operates through the use of AI and automation. This role will identify, design, and implement AI-powered solutions across the employee lifecycle—from onboarding and scheduling to employee support and internal workflows. This individual will work at the intersection of HR, operations, and technology, building scalable systems and AI agents that improve efficiency, employee experience, and decision-making. Reece is dedicated to helping our customers build a stronger, safer, and more comfortable future. With over 100 years of customer-first focus, we empower our people to make an impact every day. Whether helping trade customers or supporting the network from the Dallas-based Support Center, this role will be part of a team that thrives on innovation, collaboration, and a “get it done” attitude, improving lives through expert service, quality products, and a commitment to excellence across the plumbing, HVAC, Bath+Kitchen and waterworks industries.
Requirements
- 4–8+ years in HR operations, People Ops, HR technology, or business process automation
- Hands-on experience with AI tools (e.g., ChatGPT, copilots, automation platforms like Zapier/Make, or agent frameworks)
- Experience implementing or managing HR systems (HRIS, ATS, etc.)
- Strong process design and systems thinking mindset
- Ability to translate business needs into technical solutions
- Comfortable working cross-functionally with HR, IT, and leadership
Nice To Haves
- Experience building AI agents or automations using APIs or low-code tools
- Background in People Analytics or data-driven decision making
- Familiarity with prompt engineering and workflow orchestration
Responsibilities
- Identify high-impact opportunities to apply AI within HR (onboarding, scheduling, employee support, training, recruiting coordination, etc.)
- Evaluate and implement AI tools (e.g., copilots, workflow automation, chatbots, agent frameworks)
- Partner with HR leadership to prioritize and roadmap automation initiatives
- Design and deploy automated workflows across HR processes (e.g., onboarding flows, interview scheduling, employee lifecycle communications)
- Integrate systems (HRIS, ATS, LMS, communication tools) to reduce manual work
- Continuously optimize processes using data and feedback
- Build and deploy AI agents to support specific roles (e.g., recruiter assistant, onboarding concierge, HR help desk bot)
- Define use cases, prompts, guardrails, and performance metrics for agents
- Monitor and improve agent performance over time
- Own and optimize the HR tech stack, ensuring tools are leveraged effectively
- Serve as a bridge between HR, IT, and external vendors
- Ensure data integrity, security, and compliance in AI implementations
- Train HR team members on new AI tools and workflows
Benefits
- Medical and Dental Insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company-paid Life Insurance
- Short Term Disability
- 401(k) Plan
- Paid Time Off (PTO)
- Paid holidays
- Parental Leave
- Vision
- Long-term Disability
- Voluntary Life and AD&D Insurance
- Additional Voluntary Benefits through Corestream
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
