HR Advisor ( Accessibility & Accommodations)

U.S. Bank National Association • Minneapolis, MN

2d • $81,515 - $95,900 • Hybrid

About The Position

Join a purpose-driven organization where people are at the center of everything we do and where HR plays a critical role in enabling business performance, managing risk, and creating an inclusive workplace experience. We are looking for an HR Advisor to join our Accessibility & Accommodations team, a specialized group that assists employees in navigating disability-related needs, workplace barriers, and leave-related situations. In this role, you will help create an environment where employees are supported, leaders are equipped to make informed decisions, and accommodation outcomes are fair, consistent, and compliant. As an HR Advisor, you will manage complex, high-impact accommodation and leave cases that require thoughtful analysis, sound judgment, and a deep understanding of disability and leave laws. Every situation is unique, and success in this role depends on your ability to evaluate nuanced information, assess risk, and develop practical solutions that balance employee needs, legal requirements, and business objectives. You will do work that matters by helping employees access support they need to be successful, guiding leaders through challenging situations, and ensuring we maintain an inclusive workplace grounded in respect, compliance, and accountability.

Requirements

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience
• 3–5+ years of experience in employee relations, HR advisory services, disability management, accommodation administration, or related HR functions
• A confident and credible advisor who can navigate sensitive situations with professionalism, empathy, and sound judgment
• Skilled at analyzing complex information and translating legal, medical, and operational considerations into practical recommendations
• Comfortable operating independently and making decisions in situations where guidance may not always be clearly defined
• Strong in critical thinking, risk assessment, and balancing competing priorities
• Detail-oriented with a commitment to accurate, defensible documentation and high-quality case management
• Passionate about accessibility, inclusion, and creating workplace solutions that provide equitable access

Nice To Haves

• Experience in HR Operations, HR Advisory Services, or an HR Service Center environment
• Knowledge of workplace accommodations, disability management, leave administration, and accessibility solutions
• Experience working with case management systems such as ServiceNow
• Strong customer service, communication, and problem-solving capabilities
• Experience partnering with Legal, Employee Relations, or other risk-management functions on complex issues
• Experience interpreting and applying ADA, FMLA, PWFA, and related federal, state, and local laws
• Experience managing complex employee cases requiring independent judgment and stakeholder consultation

Responsibilities

• Manage end-to-end accommodation and leave cases involving the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Family and Medical Leave Act (FMLA), leaves of absence, and workplace accessibility matters
• Manage and document the interactive process, evaluating medical information, restrictions, job requirements, and accommodation options to determine appropriate solutions
• Analyze complex and often ambiguous situations, applying sound judgment to develop practical, compliant, and business-aligned recommendations
• Partner with Employee Relations, Legal, Leave Administration, and other key stakeholders to assess legal, operational, and employee impacts while balancing risk, employee experience, and business needs
• Serve as a trusted advisor to leaders, HR partners, and stakeholders on accommodation strategies, leave administration, and accessibility-related matters
• Communicate sensitive decisions and complex information with clarity, professionalism, and empathy

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level