HR Administrator

The Heritage Group•San Antonio, TX

3d•Onsite

About The Position

The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family. Reporting to the Manager, HR Services, the HR Shared Services Administrator supports the day-to-day operations in managing the employee lifecycle from hire to termination. This position is based in Indianapolis, IN. Qualified candidates must currently reside within 75-miles of Indianapolis, IN.

Requirements

Bachelor's Degree ,preferably in HR or related field with 1+ years’ experience or 5+ years of equivalent experience without a degree
1+ Applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization
Knowledge of employee benefits and applicable laws
Proficient with Microsoft Office Suite and HRIS systems (preferably Workday)
Highly detail-driven with an emphasis on accuracy, coupled with the ability to think broadly.
Proven organizational skills with an ability to prioritize work in an environment with competing demands.
Demonstrates self-awareness and desire to develop personal capabilities
Ability to hold themselves to high standards
Courage to take initiative in unfamiliar or ambiguous circumstances.
Excellent verbal and written communication
Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency
Excellent customer service skills
Ability to maintain confidentiality and the highest degree of integrity

Nice To Haves

Preferred experience in Workday or other HR information systems
Professional in Human Resources (PHR) - Human Resource Certification Institute (HRCI) Upon Hire Preferred
Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI) Upon Hire Preferred
Certified Employee Benefit Specialist (CEBS) - International Foundation of Employee Benefit Plans (IFEBP) Upon Hire Preferred
SHRM-CP - Society of Human Resource Management (SHRM) Upon Hire Preferred

Responsibilities

Serves as the first point of contact for employee inquiries via the Employee Hub inbox and phone line; resolves Tier 1 requests or routes to appropriate team members.
Provides frontline support for Workday, payroll, and benefits questions, including navigation, enrollments, eligibility, status changes, and general plan provisions.
Ensures accurate maintenance of employee details in accordance with company policies and legal requirements.
Identifies opportunities for process improvement and collaborates on implementing solutions.
Maintains strict confidentiality and demonstrates the highest level of integrity in handling sensitive employee information.
Consistently models behaviors aligned with the values of the HR Shared Services team and The Heritage Group's organizational culture.
Regularly reviews and updates process documentation to ensure alignment with current practices.
Assists with ongoing HR projects, cyclical processes, and cross-functional initiatives as needed.
Stays informed on regulatory changes through regular participation in HR webinars and training session
Manages employee lifecycle transactions in Workday, including new hires, job changes, and terminations.
Processes benefits enrollments, life events, and terminations in Workday; conducts audits to ensure data accuracy with insurance carriers.
Supports the annual benefits open enrollment process by assisting with system testing, employee outreach, and inquiry resolution.
Completes Verifications of Employment (VOE) in a timely and accurate manner.
Manages short- and long-term disability leaves, including tracking leave periods, submitting insurance forms, and coordinating payment timelines.
Facilitates tuition reimbursement by reviewing, approving, and submitting payment requests.
Oversees several monthly audits (e.g., Age Reduction, Overage Dependent, Leave of Absence, Early Retirement) to maintain compliance and data accuracy.
Participates in system testing and validation activities related to open enrollment, benefits changes, and mergers/acquisitions.
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.