HR Administrative Generalist

Securitas•Atlanta, GA

3d•Onsite

About The Position

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world. The Human Resource Administrative Generalist will provide high-volume administrative and data entry support for a very large global client, ensuring accurate and timely processing of employee information, badging, and training activities. This role serves as a key point of contact for employee questions related to site procedures, schedules, and basic policies, while maintaining strict confidentiality and compliance with client and company requirements. The ideal candidate is highly organized, detail-oriented, comfortable with systems, and enjoys working with people in an office environment. This position is based in our Securitas office in Atlanta, GA, and plays an important part in keeping operations running smoothly by managing detailed records, coordinating training, and supporting day-to-day administrative needs for the account, working a regular Monday through Friday, 8:00 am to 5:00 pm schedule.

Requirements

Previous experience in an administrative, HR, or staffing support role, preferably in a high-volume or large client environment.
Strong data entry skills with a high level of accuracy and attention to detail.
Proficiency with Microsoft Office (especially Excel and Outlook) and ability to learn new HR/client systems quickly.
Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
Clear and professional communication skills, both written and verbal.
Customer service mindset with the ability to respond to employee and client inquiries in a helpful and professional manner.
Ability to maintain confidentiality and handle sensitive information in line with company and client requirements.
Proven ability to follow established processes and procedures while maintaining accuracy and compliance.
High school diploma or equivalent required.

Nice To Haves

Experience working with databases or HRIS/timekeeping/badging systems is preferred.
Additional coursework or certification in HR, business, or a related field is a plus.

Responsibilities

Enter and update employee and assignment data accurately in the client and internal systems.
Maintain current and complete records for all assigned employees supporting the client.
Process new hire and position change information in a timely and accurate manner.
Create, issue, and deactivate employee ID badges in line with client and Securitas security protocols.
Set and adjust badge access levels based on approved site and role requirements.
Track badge inventory and coordination of replacement or new badges as needed.
Serve as the first point of contact for employee questions related to schedules, site procedures, and basic policy information.
Research and resolve routine employee inquiries, escalating only when outside defined guidelines.
Schedule and coordinate required training for employees assigned to the client (onboarding, site-specific, and refresher training).
Maintain training calendars and send training invitations, reminders, and confirmations.
Record training attendance and completion in the designated systems and generate basic training status reports.
Perform high-volume, accurate data entry to support reporting and compliance requirements for the global client.
Ensure all data and documentation comply with client requirements, company policies, and confidentiality standards.
Generate and distribute standard reports as requested by the client or management.