HQ Product Installation Upgrade Supervisor (Rapid Division)

KLA•Milpitas, CA

3d•$95,600 - $162,500•Onsite

About The Position

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Requirements

Associates Degree or 5 years of related experience.
Experience with servicing or manufacturing semiconductor equipment.
Excellent communication skills.
Excellent organizational skills to be able to pull a large amount data together and drive actions from this data.

Nice To Haves

Bachelor of Science Degree
Project management experience.
Experience servicing semiconductor capital equipment. Optical and electro mechanical sub systems with high precision requirement.
Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage)

Responsibilities

Organizational and Program Management knowledge
Cross functional team management- managing within a matrix organization
Customer Focus - understanding customer needs
Ability to manage ambiguity
Scheduling and Resource and asset management skills
Analytical skills
Ability to understand and tackle complex problems with creative solutions
Proficient with the MS Office suite of applications
Semiconductor industry process knowledge required to take the KLA class for Introduction to semiconductor processes
Good interpersonal/communication skills
Ability to work under pressure and stringent timelines
Must be able to travel domestic and internationally at least 15%.
Project management experience.
Experience servicing semiconductor capital equipment. Optical and electro mechanical sub systems with high precision requirement.
Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage)