Installation Supervisor
About The Position
The Installation Supervisor is responsible for overseeing the Installation and Order Verification Program. The Installation Supervisor works closely with the retail sales process to improve the quality of Pella installations and the customer experience. This includes monitoring of sub-contracted installers, developing of new installers, resolving installation disputes and negotiating and monitoring installer payouts. Through job-site evaluation, he/she will ensure that Pella installation instructions are met and enforced while maintaining cost and time effective installation teams. Typical hours for this role are 7 a.m. to 5 p.m. and at times may require additional hours. This position works the majority of the time in the field on job sites and the remaining time is typically at a home office. Occasionally attending meetings in the Parsippany, NJ office.
Requirements
- Experience and skill set relevant to the role
Responsibilities
- Overseeing the Installation and Order Verification Program
- Working closely with the retail sales process to improve the quality of Pella installations and the customer experience
- Monitoring of sub-contracted installers
- Developing of new installers
- Resolving installation disputes
- Negotiating and monitoring installer payouts
- Ensuring Pella installation instructions are met and enforced through job-site evaluation
- Maintaining cost and time effective installation teams
Benefits
- Medical, dental, and vision
- Health savings and flex spending plans
- Employee Assistance Program
- Company paid life insurance
- Company paid short/long term insurance
- 401k plus company match
- 9 paid holidays
- 20 paid vacation days
- Tuition reimbursement
- Professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
