HPE Solutions Specialist

CDW • Toronto, ON

9d

About The Position

At CDW, trust, connection, and commitment are central to how they work together to deliver for their customers. They are a team of coworkers who support customers and each other, collectively forging their path forward. The HPE Solutions Specialist is a pre-sales technical role supporting CDW account teams with high-volume HPE infrastructure opportunities, primarily focused on server-led solutions but also other datacenter infrastructure like storage. This role combines technical expertise with business judgment to help sellers advance deals quickly and accurately. It is suited for individuals who thrive in fast-paced sales environments, can manage multiple concurrent requests, and discern when transactional versus deeper technical engagement is needed. The Specialist influences sales outcomes but does not manage a book of business. CDW offers a high-performing technical team driven by curiosity, ownership, and a passion for solving technology challenges, providing industry-leading training, vendor certifications, and hands-on mentorship for growth. They value initiative, accountability, and collaboration, supporting both technical and leadership career paths.

Requirements

• Post-secondary education in IT or equivalent technical experience
• 1-3 years experience in pre-sales, technical sales, or solutions support roles
• A working knowledge of data center infrastructure such as server architectures and compute sizing (CPU, RAM, and storage), infrastructure sizing, and availability concepts
• Strong communication skills with technical and non-technical audiences
• Basic familiarity with office tools such as Outlook and Teams
• Comfort working in structured, high-volume sales environment

Nice To Haves

• Experience with HPE technologies such as ProLiant servers and MSA or Alletra storage
• General knowledge of software, virtualization, management, and backup is beneficial
• Familiarity with CRM tools such as Salesforce.
• Industry certifications related to servers, storage, or data center technologies with preference given to HPE certifications (ATP or ASE)
• Prior experience with HPE configuration and quoting tools is preferred

Responsibilities

• Scope, size, configure, and validate HPE infrastructure solutions; respond to product, configuration, and licensing inquiries.
• Support sellers with accurate technical guidance to enable timely and effective quoting.
• Assess incoming requests to determine complexity, risk, and required level of technical engagement.
• Identify when to involve additional resources, including CDW Solution Architects, and align opportunities to strategic HPE platforms.
• Manage Salesforce cases from intake through quote delivery for HPE infrastructure opportunities.
• Coordinate HPE configuration, pricing, and approvals with internal teams, distributors, and OEM partners while maintaining process discipline.
• Act as a technical subject-matter expert for sellers, customers and Business Development Managers, translating solutions into seller-ready guidance.
• Collaborate effectively with CDW stakeholders, OEMs, distributors, and partner/product teams on go-to-market initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees