Specialist Solutions

Independent Electricity System Operator

23h • Hybrid

About The Position

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. The organization manages the provincial power grid in real-time, oversees and evolves Ontario’s electricity market, engages with government, municipalities and Indigenous communities, and plans for Ontario’s future electricity needs. Employees play a key role in driving grid innovation, protecting the system from threats, advancing energy conservation programs, and forecasting and procuring electricity resources. This is a unionized position within the Business Solutions Division in the Information and Technology Business Unit. The role involves designing and building solutions from concept to deployment, supporting existing applications, and ensuring stability, performance, and alignment with evolving business needs. The successful candidate will continuously refine solutions using new technologies, directly improving user experience and business transformation, and engaging with evolving technologies, system improvements, and modernization initiatives.

Requirements

• Requires a strong academic knowledge of computer science and associated subjects, including a strong theoretical knowledge pertinent to the specialist areas of the technical or business operations of the electricity market and administration processes related to the power system delivery.
• Requires communication skills, including report or business presentation skills.
• Successful completion of a four-year University education in the appropriate field/discipline or equivalent education.
• Experience with all aspects of the project management, solution delivery, and software development life cycle.
• Experience in assessing, reviewing, designing, developing and delivering business solutions.
• Experience with information/application design patterns and solution best practices.
• Experience and ability to abstract business problems and break down to functional requirements, information requirements, technology requirements and identify affected/supported processes.
• Experience in authoring technical specifications, process procedures and information diagrams.
• Experience in providing project support, technical leadership and system expertise to teams involved in the design and support change initiatives involving solutions.
• Experience with Agile software development methodologies.
• Ability to work on multiple tasks, perform in-depth code reviews and ensure design and coding are adhering to security and architectural standards.
• Experience working with SQL and relational databases such as Oracle, SQL Server.
• Experience with APIs and/or middleware, as part of large system implementation, integration patterns, and ongoing support.
• Experience with development tools (i.e., TOAD, SQL Server Studio, Appian Designer, VS Code, GitHub).
• A minimum of 5 years of experience with hands-on software development using Appian.
• A period of eight years, up to and including ten years, is considered necessary to gain this experience.

Responsibilities

• Develop and test integrated computer-based information solutions for business and operations processes for the reliable operation of the power system, operation of the IESO Administered Market, and for other corporate needs of the IESO. Conduct analysis of customer requirements, the production of functional specifications, and the development of a satisfactory information solution (ie, impacting areas of software, hardware, communications and business processes).
• Oversee the evolution of existing information systems and tools related to the market operation, supply, security and settlement services related to the management of the power system and other corporate requirements by conducting/developing/monitoring enhancements to provide additional functionality, improved reliability/maintainability and problem correction.
• Identify opportunities for information solutions that will provide effective and economic benefits for customers. Address the total solution in terms of quality, communications, data sources, software tools, integration with existing functions, user interfaces, algorithms, etc.
• Monitor and oversee assigned projects for the development and expansion of information systems and tools. Provide periodic or limited work assignment, organizing, scheduling and checking work of others delegated to assist in specific work projects.
• Provide project management support to projects or teams involved in the expansion and improvement of information systems and tools.
• Maintain a close customer relationship and be alert to identify potential improvements to existing systems and to propose new information system requirements.
• Participate in the development of strategic plans and standards.
• Act as a teacher or mentor to associates to advance their learning and facilitate their problem-solving skills within their respective area of expertise.
• Perform other duties as required.
• Collaborate with business stakeholders to understand requirements, evaluate existing systems, and design functional and technical solutions.
• Build new features, fix defects, provide application support, and implement enhancements to improve performance, reliability, and user experience.
• Work closely with cross‑functional teams, review solutions, document changes, and identify opportunities for optimization or modernization.

Benefits

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.
• Dynamic learning and development opportunities—including job rotations to broaden your expertise.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees