HP Retail Sales Representative

2020 Companies•Reno, NV
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP products at Best Buy and surrounding office supply stores in Reno, Nevada. The role focuses on driving sales and building excitement around the HP brand by demonstrating products, engaging customers, and tailoring recommendations and demonstrations to customers’ needs. The representative also builds professional relationships with store management and employees and trains retail associates on HP products and services. The position involves maintaining clean, functional, and demo-ready displays and work areas; accurately tracking and reporting sales and other activity; submitting paperwork; and providing a positive customer experience. Employees are measured on prompt attendance, meeting weekly or monthly sales goals, and customer/client satisfaction. The role offers $19 per hour plus a weekly performance bonus of up to $100 based on individual sales performance. The schedule is up to 15 hours per week, with Saturday and Sunday preferred and flexible Friday options potentially available depending on location needs. Evening, weekend, and holiday availability may be required as needed.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecom, or marketing experience.
  • One year of job experience required.
  • Demonstrated knowledge of products and services.
  • Strong communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced, team environment.
  • Ability to maintain customer confidentiality.
  • Impeccable integrity and commitment to customer satisfaction.
  • Availability to work evenings, weekends, and holidays as needed.
  • Comfort engaging with customers and demonstrating products after training.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Problem-solving, tech-savvy enthusiasm, an outgoing personality, and eagerness to learn.

Responsibilities

  • Demonstrate HP products at Best Buy and surrounding office supply stores.
  • Engage customers, build rapport, create memorable experiences, and assist them with product selections.
  • Assess customer needs and recommend products and services that fit those needs.
  • Meet or exceed personal sales goals and established weekly or monthly sales quotas.
  • Build and maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
  • Provide product and service information and help customers make confident selections.
  • Contribute to team efforts and maintain customer confidentiality.
  • Maintain regular and prompt attendance.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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