HP-on-HP Leader for Technology & Innovation Organization
About The Position
This role is for an HP-on-HP Leader for the Technology & Innovation Organization (TIO). The leader will own the Customer Zero strategy for TIO products, positioning HP as a reference customer for various business solutions. They will represent internal business needs as a lead customer voice in product planning and influence roadmaps and feature validation. The role involves applying modern software product management practices across the full SDLC, defining and tracking KPIs, and leveraging Agile and Lean methodologies. A key aspect is championing the deployment of AI-powered capabilities within TIO products, ensuring governance, data quality, and risk controls. The leader will also own end-to-end operational readiness for Customer Zero deployments, manage issue resolution, and enable continuous improvement. Additionally, they will establish executive governance forums, influence go-to-market strategies, and facilitate customer advisory sessions. The goal is for TIO products to be proven, trusted, and measurably valuable within HP before market release, with product teams leveraging Customer Zero insights for improvement, and HP employees experiencing simpler, smarter, AI-enabled digital work.
Requirements
- Bachelor’s degree or equivalent experience
- 10–12+ years of experience spanning software product management, enterprise IT, or digital platform delivery.
- Demonstrated experience with end‑to‑end SDLC, including Agile development, release management, and post‑launch optimization.
- Proven background in enterprise software, platforms, or digital workplace solutions.
- Experience operating as a customer advocate or customer zero within a product organization strongly preferred.
- Software Product Management: roadmap development, backlog prioritization, KPI definition, value measurement.
- Agile & Lean Delivery: iteration, experimentation, hypothesis testing, cross‑functional execution.
- AI & Data Literacy: applied AI use cases, analytics, AI governance concepts, and data‑driven decision making.
- Enterprise Systems Thinking: understanding how platforms, data, security, and operations work together at scale.
- Executive Communication: ability to influence senior leaders with clear narratives grounded in data.
- Cross‑Functional Leadership: proven success leading initiatives across product, engineering, IT, marketing, and business teams.
- Foster a culture of shared ownership and accountability across functional and business unit boundaries.
Nice To Haves
- advanced degree (MBA, MS) preferred
Responsibilities
- Own the Customer Zero strategy for TIO products, positioning HP as a reference customer for Better Together, HP IQ, and enterprise business solutions.
- Represent HP’s internal business needs as a lead customer voice in product planning, prioritization, and release decisions.
- Partner with product management teams to influence roadmaps, feature validation, and quality readiness using real‑world enterprise usage.
- Drive value hypothesis definition, validation, and measurement for new product capabilities, including AI‑enabled experiences.
- Apply modern software product management practices across the full SDLC—from discovery and requirements definition through development, deployment, measurement, and iteration.
- Translate business objectives into clear product requirements, epics, and success metrics.
- Define and track KPIs, outcome metrics, and before/after snapshots tied to employee productivity, experience (DEX), and business impact.
- Leverage Agile, Lean, and hypothesis‑driven development methods (e.g., incremental delivery, A/B testing, experimentation).
- Champion the deployment of practical AI‑powered capabilities within TIO products, including analytics, insights, automation, and decision support.
- Partner with AI, data, and platform teams to ensure model governance, data quality, risk controls, and explainability are embedded in product deployments.
- Use HP’s internal environment to surface AI performance insights that inform product differentiation and market messaging.
- Own end‑to‑end operational readiness for Customer Zero deployments, ensuring reliability, adoption, and measurable business value.
- Lead issue management, incident remediation, and product feedback loops in partnership with engineering and operations teams.
- Enable continuous improvement by capturing quantitative and qualitative insights from production usage.
- Establish and manage executive‑level governance forums to prioritize product deployments and investment decisions.
- Partner with marketing, sales, and product teams to shape go‑to‑market assets, including demos, customer stories, executive briefings, and thought leadership.
- Facilitate customer advisory sessions and internal showcase events that demonstrate HP’s real‑world product outcomes.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
