Houston Facilities Operations Manager, Texas McCombs

The University of Texas at Austin•Austin, UT

4d•Onsite

About The Position

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/ Purpose This position will be key in building relationships with the 990 Management Team and our suite partners, UT Admissions, in Houston, Texas . This position will be responsible for Audiovisual (AV) during class weekend and be onsite to assist McCombs faculty and staff who support the Houston Working Professional MBA Program.

Requirements

Bachelor's degree and 3+ years of experience with Audio Visual practices and procedures, videoconferencing including operation, call set-up and equipment, and/or experience with AV Control including Crestron™.
Experience with Microsoft Office Suite, including Outlook, Word, and Excel.
Prior experience planning and coordinating logistics for large events.
Strong interest and aptitude for working directly with and providing support to students on a regular basis.
Ability to handle frequent interruptions and shift focus between tasks.
Ability to adapt and maintain flexibility.
Demonstrated excellence in organization and time management skills, including the ability to minimize the workload for others.
Attention to detail and accuracy.
Proven interpersonal and communication skills and the ability to provide administrative and student support with discretion, diplomacy, integrity and confidentiality.
Strong work ethic and record of punctuality and attendance.
Professional dress and demeanor, and a positive attitude.
Ability to work with databases, spreadsheets, data entry and accounting.
Demonstrated ability to receive direction, cooperate with supervisor and co-workers, and work independently.
Ability to maintain excellent peer relationships and accomplish routine tasks in a timely manner.
Relevant education and experience may be substituted as appropriate.
Applicants must be legally authorized to work for any employer in the United States.
This position is not eligible for sponsorship of work visas.

Nice To Haves

Experience with web conferencing tools such as WebEx and Cisco meeting place.
Prior UT experience or experience working in a university services office or college setting and working professionally with a diverse group of students.
Experience coordinating facility maintenance, vendor contracts, or building operations.
Experience supervising others.
Prior experience with reservation systems and working on the back end of these systems.

Responsibilities

Responsible for managing all facilities operations for the Houston Working Professional MBA Program classroom facility (CityCentre, Houston, TX), including building enhancements and repairs, and technology upgrades.
Responsible for planning and coordinating facility maintenance work in the suite.
Serve as primary contact for building management office on all matters, including maintenance and repair work, parking, and building access.
Manage inventory and warranty timelines for all furniture and equipment.
Submit requisitions for materials, supplies and inventory.
Assists in budget preparation and tracking.
Prioritize budgeted projects.
Assists in the preparation of specifications for contracted work.
Monitor and inspect work of contractors.
Coordination of facility contracts and payments, including lease renewals, parking, and custodial services.
Implementation and management of Emergency Preparedness Protocol.
Maintain official Policies and Procedures for effective operation of leased spaces and event services.
Working with minimal supervision, carries out routine A/V systems support tasks.
Operate and test daily functionality of all A/V and integrated conference rooms.
Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers, and LCD/Plasma Displays.
Perform preventative maintenance to resolve problems or identify resolutions for appropriate vendors or manufacturers.
Troubleshoot on the spot A/V problems, as required, as well as non-critical situations.
Assist with company meetings/functions that require use of A/V infrastructure (audio, video conferencing, webcasting, and visual display or projection, and control system (Crestron) operations.
Interact with faculty and students to respond to end user requests.
Supervision and training of a part-time position (or contractor) supporting Houston MBA program classroom technology and event services.
Implementation and management of room reservation system; providing dedicated event support to external groups (inc. set-up, tear-down, and technology support).
Support the Academic Program Coordinator in the execution of all class weekends and events, including but not limited to Orientation, Student Organization activities, and Graduation.
On-site support of auxiliary events/programs in addition to normal operating hours (i.e, late nights and weekends).
Build and maintain relationships with faculty, students, cross-functional team members and internal/external vendors.
Triages email inquiries, proactively and independently research matters.
Proactively communicates information across multiple team members and functional areas.
Provides feedback on current processes and supports planning and implementation of process improvements.
Advises on facility-related initiatives across Working Professional & Executive MBA.