Housing Worker - Weekend

Fred Victor Centre•Toronto, ON

4d•CA$0 - CA$26•Onsite

About The Position

Fred Victor is seeking two Part-Time, Permanent Weekend Housing Support Workers to join their team. This role is crucial in supporting individuals experiencing chronic homelessness, often with disabilities, who have been high users of Emergency Departments. The program at 90 Dunn Avenue provides housing with on-site supports, operating 24/7, and utilizes a harm reduction, eviction prevention, and community engagement framework. Fred Victor has a long history of helping people rebuild their lives in Toronto and is committed to ending homelessness. This position offers a caring and collaborative environment with opportunities for career growth within the organization.

Requirements

Strong understanding of social support systems for people experiencing homelessness (Ontario Works, ODSP, CPP, Community based resources, etc)
Strong understanding of a strengths-based approach to supporting people experiencing homelessness that reinforces one’s dignity and agency
Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression based framework.
Strong customer service skills
Highly developed written and oral communication skills
Strong understanding of and experience in community development practices
Well developed conflict resolution and negotiation skills and crisis management skills
Ability to work productively within a team setting
Strong organizational skills; highly developed ability to prioritize work through short and long term goals and remain flexible
Well developed interpersonal skills that will produce effective, productive and appropriate relationships with the tenants, community, external agencies and staff at Fred Victor
Proven ability to constructively give and receive feedback
Highly developed understanding of and proven ability to communicate appropriate professional boundaries
Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect better service
Knowledge of community-based resources
Knowledge of the Residential Tenancies Act
Experience with and proven responsibility handling money

Nice To Haves

Sound knowledge and understanding of Health Systems navigation and an ability to collaborate with clinical supports

Responsibilities

Provide welcoming, friendly and professional front desk support for the tenants at 90 Dunn Avenue
Support the program by answering phones, fielding tenant questions, taking work orders, assisting with medication, giving notices and liaising with other workers and professionals
Utilize community development, facilitative management, and conflict resolution approaches to facilitate supportive, co-operative living and support tenants to develop skills to live cooperatively in shared accommodation.
Facilitate monthly tenant meetings, plan agenda, take minutes and share to all tenants
Complete annual community needs assessments and create programming based on the communities needs
Conduct monthly check ins and Housing Assessment tools for tenants who are not assigned to Life Skills or Eviction Prevention Case Managers.
Make appropriate referrals to other supports and resources as required.
Facilitate and participate in case conferences and meetings with other workers who also provide support for the tenants.
Facilitate quarterly apartment meetings, introductions and conflict resolution processes. Work with individual tenants to participate in decisions regarding housing. Facilitate, encourage and promote tenant participation in various committees, activities and events. Actively work with tenants to address safety and security.
Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment of rent and non-compliance of the tenancy agreement.
Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management skills
Create plans to assist with any housing related issues such as; behaviour, social isolation, mental health care, substance use and hygiene issues by encouraging and supporting tenants to problem solve and to access community resources
Work from trauma informed, community development, harm reduction, client centered and collaborative approaches
Work as part of the Housing Team
Work in collaboration with University Health Network’s clinical and health navigation teams to support tenants to achieve their health and housing related goals
Respect for, and expertise working with, tenants who are facing mental health issues, addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.