Housing Support Worker - YHF

Edmonton City Centre Church Corp•Edmonton, AB

18h•Hybrid

About The Position

The Housing Support Worker (HSW) supports youth in the Youth Housing First program to achieve stability through individualized, community-based services. Working in participants’ homes and communities, the role focuses on goal setting, tenancy support, and connecting youth to appropriate resources. Using a Critical Time Intervention model and a trauma-informed, harm reduction approach, the HSW collaborates with partners to promote well-being, independence, and successful housing outcomes.

Requirements

Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field.
Suicide Intervention certification.
Standard First Aid and CPR certification.
Valid Class 5 Driver’s License and vehicle.
Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract.
1+ year experience supporting marginalized, high-risk, or vulnerable populations; experience with youth and Indigenous communities is an asset.
Knowledge of social services, harm reduction, sexual exploitation, trauma, addictions, mental health, homelessness, and Indigenous culture.
Experience de-escalating crises and managing potentially volatile situations, including individuals under stress, influence, or in mental health crisis.
Strong interpersonal and communication skills for working with diverse populations.
Proficient in MS Outlook, Word, Excel, database applications, and general computer operations.
Police Information Check with Vulnerable Sector Check and Intervention Record Check.

Nice To Haves

Experience with youth and Indigenous communities is an asset.

Responsibilities

Provide individualized, trauma-informed support to youth to promote housing stability, well-being, and independence.
Assist participants with goal setting, budgeting, and developing life skills, including tenancy and landlord relations.
Coordinate and connect participants to community resources, services, and funding supports.
Conduct home and community visits, including accompanying participants to appointments and activities.
Build and maintain relationships with participants, landlords, property managers, and community partners.
Facilitate service team meetings and support collaborative, wraparound service delivery.
Maintain accurate documentation, data entry, and reporting in alignment with program and organizational requirements.