Overnight Housing Support Specialist

Orangewood Foundation•Santa Ana, CA

4d•Onsite

About The Position

The Overnight Housing Support Specialist provides overnight supervision and support in a bridge home with up to ten residents, primarily supporting transitional-age youth who have survived human trafficking. The role helps maintain a safe, stable, orderly, and supportive environment by responding to resident needs and crises, enforcing house guidelines, and providing trauma-informed support. It also includes cross-site training, support, and coverage. The position is scheduled Wednesday through Saturday, 8:00 p.m. to 4:30 a.m. PST, for 32 hours per week. It is full-time, hourly, and non-exempt, and reports to the Overnight Housing Supervisor. Work takes place across multiple housing sites, including single-family homes and apartments. The work can involve high stress, participant crises, and potential exposure to vicarious trauma.

Requirements

High school diploma required.
At least two years of experience in Human Services, Psychology, Social Work, or a related field.
At least one to two years of experience working with young adults, preferably transitional-age youth, in a residential, recovery, behavioral health, or supportive housing setting.
Experience working sensitively with people impacted by violence, using trauma-informed care, harm reduction, and motivational interviewing techniques.
Comfort collaborating with survivors and discussing power differentials and their influence on relationships.
Experience applying a harm-reduction framework and stages-of-change model to elicit behavior change.
Strong communication, documentation, interpersonal, and teamwork skills.
Ability to remain calm and make sound, timely decisions under pressure, particularly when managing youth crises.
Ability to maintain confidentiality and demonstrate ethical decision-making.
Ability to think critically and strategically, identify opportunities and challenges, and develop solutions to support young adults’ success.
Commitment to supporting young adults in recovery and personal development.
Ability to uphold the Foundation’s mission, vision, values, operating principles, and standards of professionalism.
Ability to manage multiple responsibilities and stay organized.
Valid California driver’s license and proof of automobile insurance; DMV clearance is required.
Ability to meet pre-employment screening requirements, including criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification.
Completion of a required Plum.io assessment as part of the application process.
Ability to perform duties involving standing, sitting, typing, bending, and lifting up to approximately 25 pounds.

Nice To Haves

Bachelor’s degree preferred.
Previous experience with commercially sexually exploited children (CSEC) is highly preferred.
Experience with transitional-age youth is preferred.

Responsibilities

Maintain a safe, orderly, and healing-centered environment throughout the night.
Conduct and document routine wellness checks, when appropriate, to ensure residents’ safety and well-being.
Perform nightly household tasks to maintain hygiene and cleanliness in shared living spaces.
Provide evening support with routines, meal preparation, and daily living skills.
Offer trauma-informed, strengths-based guidance to help residents adapt to the home and follow program expectations.
Support residents in progressing toward recovery goals established with their Care Coordinator.
Use calm communication and de-escalation techniques in crises, and mediate interpersonal issues among residents when needed.
Collaborate with the Housing Coordinator and Program Supervisor to understand residents’ needs, histories, and goals.
Complete daily progress notes, special incident reports, and log updates accurately.
Uphold program policies and procedures to promote consistency and accountability.
Provide cross-site training, support, and coverage.
Perform additional duties as assigned.