Overnight Housing Support Specialist

Orangewood Foundation•Santa Ana, CA

3d•Onsite

About The Position

The Overnight Housing Support Specialist provides overnight supervision and support in a bridge home serving up to ten residents, primarily transitional-aged youth who have survived human trafficking. The role helps maintain a safe, stable, orderly, and healing-centered environment by responding to resident needs and crises, conducting wellness checks when appropriate, and upholding house guidelines. The position also includes cross-site training, support, and coverage. The role may involve high stress from managing participant crises and potential exposure to vicarious trauma; self-care and seeking appropriate support are important. The housing program serves young adults ages 18–25 for up to 24 months, offering safety and shelter while promoting self-determination and honoring residents’ identities, lived experiences, and system involvement. Specialized programs serve marginalized groups, including single parents, trafficking survivors, LGBTQ+ youth, ESA owners, and Young Adult Court Program participants with substance use needs. This is a full-time, hourly, non-exempt position scheduled Wednesday through Saturday, 8:00 p.m. to 4:30 a.m. (32 hours). The primary work environment is multiple housing sites, including single-family homes and apartments. Use of a personal vehicle is required, and the schedule may be modified based on the Foundation’s needs. Compensation is $25.00–$27.50 per hour.

Requirements

High school diploma required; a bachelor’s degree is preferred.
At least 2 years in human services, psychology, social work, or a related field.
At least 1–2 years of experience working with young adults, preferably transitional-aged youth, in a residential, recovery, behavioral health, or supportive housing setting.
Experience working sensitively with people impacted by violence, using trauma-informed care, harm reduction, and motivational interviewing techniques.
Comfort collaborating with survivors and discussing power differentials and their influence on relationships.
Experience applying a harm reduction framework and stages-of-change model to elicit behavior change.
Strong communication, documentation, and interpersonal skills.
Commitment to supporting young adults in recovery and personal development.
Ability to remain calm and make sound, timely decisions under pressure, particularly when managing youth crises.
Ability to maintain confidentiality and demonstrate ethical decision-making.
Critical and strategic thinking, including identifying challenges and opportunities and developing solutions to support young adults’ success.
Ability to demonstrate resourcefulness, dependability, initiative, accountability, solution orientation, self-direction, adaptability, openness to feedback, sound judgment, and calm under pressure.
Strong communication and teamwork skills, with the ability to foster a collaborative work environment.
Ability to create a welcoming environment that supports and respects all people.
Flexibility, a positive attitude, professionalism, and the ability to manage multiple responsibilities and stay organized.
Use of a personal vehicle is required.
Valid California driver’s license and proof of automobile insurance required; DMV clearance is required.
Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification.
A Plum.io assessment is required for the application to be considered complete.
Ability to meet physical requirements including standing, sitting, typing, bending, and lifting up to approximately 25 pounds.

Nice To Haves

Bachelor’s degree.
Previous experience with commercially sexually exploited children (CSEC).
Experience working with transitional-aged youth (TAY).

Responsibilities

Maintain a safe, orderly, and healing-centered environment throughout the night.
Conduct and document routine wellness checks, when appropriate, to support residents’ safety and well-being.
Perform nightly household tasks to maintain hygiene and cleanliness in shared living spaces.
Provide evening support with routines, meal preparation, and daily living skills.
Offer trauma-informed, strengths-based guidance to help residents adapt to the home and follow program expectations.
Support residents’ progress toward recovery goals established with their Care Coordinator.
Use calm communication and de-escalation techniques during crises, and mediate interpersonal issues among residents when needed.
Collaborate with the Housing Coordinator and Program Supervisor to understand residents’ individual needs, histories, and goals.
Complete daily progress notes, special incident reports, and log updates accurately.
Uphold program policies and procedures to promote consistency and accountability within the home.
Provide cross-site training, support, and coverage.
Perform additional duties as assigned.