Housing Supervisor

Essex Property Trust•San Francisco, CA

1d•$91,000 - $109,000•Onsite

About The Position

We are seeking an experienced Housing Supervisor, to work closely with the Director of Housing to manage a team that oversees the full lifecycle for corporate housing, employee housing, and/or affordable programs. The successful candidate will be responsible for ensuring program compliance, managing projects, creating and managing department forms and reporting, and developing and maintaining relationships with key stakeholders.

Requirements

5+ years of experience in affordable housing and/or property management preferred.
3+ years of management experience overseeing a team
Be able to provide formal supervision to associates within a single functional or operational area.
Recommend staff recruitment, selection, promotion, advancement, corrective action, and termination.
Plan and monitor appropriate staffing levels and utilization of labor, including overtime. Prepare and deliver performance appraisal for staff.
Mentor and coach team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
Ability to respond effectively to sensitive issues.
Ability to write reports, manuals, speeches, and articles using distinctive style.
Ability to make effective and persuasive presentations on complex topics to employees, clients, and/or public groups.
Ability to motivate and negotiate effectively with key employees and client groups to take desired action.
Ability to prepare high-level executive and routine reports and correspondence.
Ability to comprehend, analyze, and interpret documents.
Ability to solve problems involving several options in situations.
Excellent communication and interpersonal skills.
Must reside in California or Washington and notify management prior to any relocation.
Ability to report to corporate office and/or HUB.

Nice To Haves

YARDI and PowerBI experience strongly preferred.
Certification as a Tax Credit Specialist (TCS) preferred.

Responsibilities

Oversee corporate, employee, and affordable housing program and ensure compliance with all federal, state, and local regulations.
Develop and maintain positive relationships with local government agencies, community organizations, and other stakeholders.
Develop and implement marketing strategies to attract new residents and maintain high occupancy levels.
Work with property operations teams to resolve resident concerns
Develop and implement policies and procedures
Monitor program performance and prepare reports for management and stakeholders.
Stay up to date with changes in housing regulations and programs.
Maintain the highest level of customer service for residents, vendors, and corporate departments.
Identify and escalate trends and provide resolution insights.
Ensure reporting and systems are kept up to date and accurate for compliance purposes.
Assist with other ad hoc requests as needed.
Manage staff and oversee their training and development.
Embody all Essex Values; act with integrity, care about what matters, lead at every level, do right with urgency, seek fairness