Housing Stability Programs & HMIS Compliance Manager

The Salvation Army Southern California•Centralia, WA

7d•Onsite

About The Position

This position is responsible for the oversight of housing stability and homeless prevention programs funded through CHG and other grant sources, with a primary focus on compliance and data integrity while administering designated grant and other funds as designated for homeless prevention, eviction prevention, housing stability, or otherwise funds considered “housing/rent” funds. The role ensures that all program activities, documentation, and HMIS data meet federal, state, and local requirements. The position owns data accuracy, monitors program compliance, and leads corrective action when deficiencies are identified. The position works cross-functionally with internal staff and external partner agencies and serves as a key point of contact for audits, monitoring, and reporting. This role manages processes and compliance but does not supervise staff.

Requirements

Strong understanding of housing stability, homeless prevention, and supportive service programs
Working knowledge of CHG, HUD, or other applicable funding requirements and compliance standards
Ability to interpret regulations and apply them to program operations and documentation
Strong analytical skills with the ability to identify data errors, trends, and compliance risks
High level of attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines in a compliance-driven environment
Effective communication skills with the ability to provide clear direction and corrective guidance
Ability to work independently while coordinating across multiple teams and partner agencies
Strong problem-solving skills with a focus on process improvement and accountability
Ability to accurately apply knowledge of funding requirements to administer housing stability/eviction prevention/homeless prevention and other funds as determined by grant guidelines and other designated funding streams.
Proficiency in HMIS (Homeless Management Information System) required
Experience with data reporting tools and dashboards within HMIS or similar systems
Strong working knowledge of Microsoft Excel, including data tracking, filtering, and basic analysis
Familiarity with Microsoft Office Suite (Word, Outlook, Teams)
Prior experience with HMIS or comparable data systems required
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Ability to operate telephone
Ability to operate a desktop or laptop computer
Ability to lift up to 35 lbs.
Ability to access and produce information from a computer
Ability to understand written information

Nice To Haves

Experience with database management, data quality tools, or case management systems preferred.
Bachelor’s degree in social services, public administration, data management, or a related field preferred; equivalent experience may be considered
Experience participating in audits, monitoring visits, or compliance reviews preferred
Familiarity with Coordinated Entry and Continuum of Care systems preferred

Responsibilities

Ensure all housing stability and homeless prevention programs operate in compliance with grant requirements
Monitor program eligibility, documentation, and service delivery standards
Conduct regular file reviews and internal audits to identify compliance issues
Develop and implement corrective action plans to resolve deficiencies
Serve as the primary point of contact for audits, monitoring visits, and compliance inquiries
Administer CHG and other grant funds accurately and in compliance with all funding requirements
Coordinate directly with clients, landlords, and internal departments to ensure timely and appropriate distribution of funds
Maintain clear and consistent communication between all parties to support housing stability outcomes
Ensure proper documentation of eligibility, payments, and services in accordance with grant standards
Monitor transactions to prevent errors, duplication, or non-compliant use of funds
Support continuity and positive working relationships between clients, landlords, and The Salvation Army while upholding program integrity and compliance
Oversee HMIS data entry standards and ensure accuracy, completeness, and timeliness
Monitor data quality across all funded programs and identify inconsistencies or errors
Run, review, and analyze HMIS reports for compliance and performance tracking
Provide technical guidance and support to staff and partner agencies on HMIS requirements
Lead resolution of data quality issues and enforce data standards
Prepare and submit accurate and timely reports to funders
Maintain documentation to support compliance and program outcomes
Track program performance metrics and ensure alignment with grant expectations
Support grant applications and renewals through data analysis and reporting
Coordinate with internal teams and partner agencies to ensure consistent compliance practices
Provide training and ongoing support related to HMIS and program requirements
Participate in coordinated entry and community planning efforts
Develop and refine policies and procedures to improve compliance and efficiency
Identify gaps in program operations, documentation, or data systems and implement solutions
Promote continuous improvement in program quality and data integrity
Must adhere to all Salvation Army policies and procedures.
Must maintain a courteous and cooperative manner with all social service, corps, Divisional Headquarters and external contacts.
Must be organized in work area thereby contributing to the efficiency and accuracy of work in the office.
Must be able to comprehend assignments or to ask clearly and concisely for clarification until the assignment is understood.
Must exhibit dependability by keeping regular office hours and by taking the allotted time for lunch and breaks.
Must engage in conduct that enables the administration to achieve its goal of providing a professional work environment.
Must maintain confidentiality of all legal matters, client information and personnel matters.

Benefits

paid holidays
vacation time
sick time
medical, vision, and dental insurance
Low bi-weekly premiums for employee-only coverage
Kaiser HMO for those residing in a Kaiser service area
Anthem EPO/PPO is available for those residing outside a Kaiser service area.
Voluntary +1 and +family coverage at additional cost.
Delta Dental DHMO and DPPO dental insurance are offered.
An employer-paid life insurance policy covers employees.
Voluntary supplemental life, short-term and long-term disability plans are available.
Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time.
employee-funded voluntary 403(b) option.
40 hours of Paid Leave for qualifying events.
12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Two weeks annually, accruing from day one, for non-exempt positions.
Four weeks annually, accruing from day one, for exempt positions.
Accrued vacation is eligible for use after six months’ service time.
13 designated holidays + 1 floating holiday per year