Housing Stability Case Manager

Minnesota Assistance Council for Veterans•Saint Paul, MN

31d

About The Position

This position provides intensive case management services to Veterans and their families who are homeless or at risk of becoming homeless. The work of this position involves conducting client assessments (including financial, personal, and crisis) to identify issues/barriers and creating a housing stability plan with the Veteran to address the needs defined by the assessment.

Requirements

Strong communication skills to communicate directly with Veterans and community providers
Strong problem-solving skills and ability to work under tight timeline toward crisis resolution for Veterans seeking assistance in crisis situations
Experience and comfort with entering and managing information within a comprehensive database system

Nice To Haves

College degree in relevant field (social work, human services) preferred
Strong verbal and written communication skills along with strict attention to detail
Experience working with individuals who are homeless, chemically dependent or have a mental illness desired
Good presentation skills to small groups
Works well on a team but can function independently
Veteran, or knowledge of veteran issues, preferred
Knowledge of client tracking systems and database background
Proficiency in Microsoft Word, Outlook and Excel

Responsibilities

Perform intake that includes: required documentation for admission, referral needs, explanation of program and expectation
Develop a housing plan with the veteran/household which includes short-term and long-term goals with objectives and update case plan as required
Provide mobile case management from a harm-reduction, strength-based model
Provide financial assistance in accordance with program policies and procedures
Develop a discharge plan with participants addressing permanent housing stability, economic stability, emotional stability and self-determination
Attend supervisory, case conferencing, and other meetings as directed
Connecting participants to necessary services by coordinating with other service providers to ensure access, eligibility and follow-through by participant and provider
Conduct ongoing evaluations of the participant’s progress through the plan, reassessment and adjustments to plan
Maintain strong working relationships with community agencies to provide comprehensive services for participants and to stay abreast of current trends and resources available
Works with other program staff to ensure compliance with grant outcomes