Housing Stability Specialist

Career Opportunities @Phmc•Philadelphia, PA

About The Position

The Housing Stability Specialist provides direct support and case management services to households in need. The role focuses on resolving housing crises and promoting long-term stability by connecting participants to housing subsidies, supportive services, and essential community resources.

Requirements

Strong verbal and written communication skills
Familiarity with local community resources and services
Strong attention to detail and ability to manage multiple tasks efficiently
Effective time management and organizational skills
Ability to meet deadlines consistently
Proficiency in database applications
Ability to be a team player and collaborate effectively
Must meet one of the following:
Have a bachelor’s degree in social work and at least 2 years of experience in shelter, transitional, or supportive housing
Have a bachelor’s degree in another related field and at least 3 years of experience in shelter, transitional, or supportive housing
Must have a valid driver’s license

Responsibilities

Housing Search & Landlord Engagement Locate housing units and engage landlords to expand housing options.
Conduct outreach and maintain strong relationships with property owners, managers, and realtors.
Support existing partners and recruit new landlords.
Maintain housing inventory and tracking tools updated.
Research housing topics and coordinate HQS inspections.
Link with housing authorities, landlords, and partner agencies.
Participant Support & Navigation Assist with initial screening and admission, housing applications, documentation, and housing search tasks.
Coordinate site visits to residences, lease signings, and move-in logistics.
Conduct monthly home and community visits to monitor progress.
Provide referrals, counseling, advocacy, and stabilization support.
Address barriers to housing access and retention.
Support employment searches, budgeting, and service compliance.
Case Management & Coordination Develop Housing Stability Plans with clear goals.
Mediate landlord-tenant concerns to prevent housing loss.
Participate in meetings, trainings, and team coordination.
Demonstrate strong communication, time management, and teamwork.
Documentation & Data Management Maintain accurate records and timely data entry.
Track unit availability, inspections, placements, and services.
Complete required reports and organize documentation.
Work Habits Be punctual for all meetings and appointments.
Maintain appropriate professional attire.
Demonstrate respect and support in all interactions.
Complete required documentation accurately and on time.
Adhere to and enforce agency policies and procedures consistently.
Professional Development Engage in regular supervision and seek guidance when needed.
Attend all scheduled staff meetings, in-service trainings, and required professional development activities.
Complete annual training requirements.