Housing Stability Case Manager Hiring Blitz - Rapid Rehousing - November 4th 10a - 3p

Community of Hope•Washington, DC

3h•$26 - $27•Hybrid

About The Position

Community of Hope is hiring four full-time Housing Stability Case Managers for its Rapid Rehousing Program. Based at MLK Jr Ave in Southeast Washington, DC, this hybrid role supports families in securing and maintaining stable housing, building self-sufficiency through income, benefits, and education, and strengthening overall family stability. The position is part of a mission-driven team working to end homelessness. The case manager works with families using a two-generation, whole-family approach to develop and carry out measurable goal plans. The role coordinates referrals and services, assists with housing searches and applications, conducts home visits, provides tenant education, and maintains regular contact and documentation. Services are delivered through a housing-first framework and are strengths-based and client-centered. Community of Hope is a nonprofit and Federally Qualified Health Center that has provided health, housing, perinatal care coordination, and community support services in Washington, DC for over 45 years. Its approach emphasizes equity, compassion, respect, integrity, and recognizing people’s strengths and experiences of trauma.

Requirements

A bachelor’s degree in social work or a related field, or two years of experience in a social services and/or human services field.
With a degree, at least one year of work experience in social services or a related field; without a degree, at least two years of work experience in the social services field.
Strong interpersonal, conflict-resolution, and organizational skills.
Ability to work independently and as part of a team.
For staff working in scattered-site housing programs, a valid driver’s license, regular access to a car, and proof of auto insurance.

Nice To Haves

Prior experience working with individuals or families experiencing homelessness and/or living in poverty.

Responsibilities

Work with families using a two-generation, whole-family approach to develop detailed, measurable goal plans with action steps; update plans according to program contract guidelines and family needs, and obtain signatures from the client and case manager.
Meet with families on the caseload to support implementation of their goal plans and follow up according to program contract guidelines and family needs.
Coordinate with community resources, make appropriate referrals, and follow up to track families’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, and other services.
Support families’ housing searches in collaboration with the Housing Specialist; accompany families to view units when needed, advocate with landlords, and help with applications and paperwork.
Accompany families to make application-fee payments when Community of Hope provides financial assistance for those fees.
Conduct scheduled and unscheduled home visits and provide tenant education in accordance with program contract guidelines and as needed.
Maintain regular communication with families on the caseload and document progressive engagement efforts with families who are difficult to engage.
Work consistently within a housing-first framework, offering immediate access to available independent permanent housing and supportive services without sobriety or psychiatric-treatment prerequisites.
Ensure services are strengths-based and client-centered.