Housing Specialist

HOUSING AUTHORITY OF THE CITY OF FORT MYERS FLORIDA•Fort Myers, FL

10d•Onsite

About The Position

The primary purpose of this position is to certify families for the Housing Choice Voucher Program by determining eligibility, certifying income, calculating rents, and ensuring proper payments to participating landlords. All activities must support the Housing Authority of the City of Fort Myers (“HACFM” or “Authority”) mission, strategic goals, and objectives. The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.

Requirements

Minimum Two (2) years of experience in social services; working with families/adults, preferably in a large complex service-oriented environment
Must obtain an HCV Specialist Certification within one year of starting position
Must possess a valid driver’s license and be insurable under the Authority’s plan
Strong computer skills (MS Word, Excel, and Outlook)
Ability to learn other computer software programs as required by assigned tasks

Nice To Haves

Bachelor’s degree in Social Work, Human Services, Criminal Justice, or related field

Responsibilities

Conducting initial interviews
Determining tenant selection
Analyzing and gathering data to determine Section 8 eligibility
Conducting Annual and Interim Recertifications
Calculating rents & verifying income
Conducting orientation briefings
Reviewing work performed to ensure accurate payments to landlords
Processing all monthly paperwork for their assigned caseload
Performing self-audits and file Quality Checks
Working with Special Purpose Vouchers and collaborating with social services
Any other duties assigned by HCV Director
Work independently
Provide excellent customer service
Answer phone calls & emails in a timely manner
Demonstrate strong organizational skills
Maintain their own caseload of clients
Work within a team
Work within HACFM’s and HUD’s timelines and guidelines
Follow Federal, State, and Local regulations
Have the ability to determine tenant selection based on regulation and administrative plan and policy