Part-time Housing Services Administrative Assistant

St Mary's Center • Emeryville, CA

4d • Onsite

About The Position

St. Mary's Center is a community of hope, healing and justice dedicated to improving the well-being of Seniors and Preschool Families in West Oakland by meeting basic needs for food, housing, and social connection. We build on a strong foundation of direct service provision and participant-led advocacy that amplifies the voices of people directly impacted by hunger, homelessness, and inequity to create a more just and caring society. Today, our staff of 40 provides Senior Homeless and Housing Services, including case management and housing clinics; transitional housing at multiple sites; and a vibrant Community Center offering hot meals, social connection, and leadership development. We are partnered with a local nonprofit developer to build and service 73 new homes for Seniors near our headquarters.

The Housing Services Administrative Assistant provides administrative, scheduling, participant support, and program coordination services for the Senior Housing Services Department. The position supports Housing Clinic operations, Coordinated Entry processes, Housing Navigation, Transitional Housing, Outreach, and Tenancy Sustaining Services activities. This position serves as the primary administrative support role for Housing Services and helps ensure efficient participant flow, accurate documentation, timely communication, and organized program operations.

Requirements

• High School Diploma or GED required
• Two years of administrative support experience
• Strong organizational and communication skills
• Proficiency with Microsoft Office and database systems
• Valid California Driver’s License

Nice To Haves

• Associate degree preferred
• Experience working in human services, healthcare, housing, or nonprofit settings preferred
• Experience with HMIS, Salesforce, or similar systems
• Experience serving older adults or vulnerable populations
• Bilingual or multilingual skills

Responsibilities

• Support Housing Clinic preparation and logistics
• Coordinate participant communication regarding services and appointments
• Assist participants with digital membership applications
• Support Coordinated Entry assessment scheduling
• Monitor SHS Housing Navigation program referrals and waitlists
• Monitor assessment scheduling needs
• Answer phones and respond to participant inquiries
• Prepare administrative documents, resource materials, and flyers
• Maintain digital filing systems and records
• Support HMIS and Salesforce data entry activities
• Support quality assurance projects
• Assist with outreach event logistics
• Sort and distribute participant mail and support communication activities
• Assist with department workshops and group activities
• Support department events and special projects

Benefits

• St. Mary's Center is an equal opportunity employer and is committed to an active Equal Employment Opportunity. We celebrate diversity and are committed to an inclusive environment for all employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED