Housing Search Worker

Immigrant Services Society of BC • Vancouver, BC

4d • CA$25 - CA$36 • Hybrid

About The Position

The Housing Search Worker assists asylum seekers and Refugee Claimants in their search for emergency or transitional housing in Metro Vancouver. Reporting to: Manager, BC SAFE HAVEN, Settlement Orientation Service (SOS) program.

Requirements

• Diploma in social services or other related field and Minimum of one (1) year recent, related experience in settlement services, OR an equivalent combination of education, training and experience.
• Demonstrated effective communication in both written and oral English.
• Demonstrated ability to work efficiently under pressure and time constraints and to deal with high-need clients and urgent situations.
• Demonstrated cultural competency and commitment to working effectively with diverse populations.
• Possession of and the ability to maintain a clear provincial Criminal Record Check.

Nice To Haves

• Second language is preferred.

Responsibilities

• Provides general information on the Metro Vancouver rental market through group orientation sessions or one-to-one appointments.
• Where possible identifies emergency, transitional, or longer-term housing options.
• Maintains a current listing of shelters, emergency and transitional housing for finding housing options (list of websites, contacts, etc.).
• Liaises with emergency and transitional housings, landlords and building managers to facilitate opportunities for housing options.
• Accompany clients to check into an emergency or transitional shelter as needed or arrange for a volunteer to accompany the client. May occasionally accompany clients to support with permanent housing.
• Registers clients for BC CHARMS as appropriate
• Provides administrative support related to rental information such as applications to BC Housing.
• Enters client data and service interventions into centralized database as client service occurs.
• Organizes and facilitates housing orientation workshops in groups or 1:1
• Referrals to settlement workers and other agencies as appropriate.
• Performs other related duties as assigned

Benefits

• 105 hours of vacation and 35 hours of personal leave
• Extended health and dental benefits
• Employee and Family Assistance Program (EFAP).
• Employer RRSP contribution at 3% with no required employee contribution. Optional employee RRSP contribution at 1-5% with employer contribution up to 5%
• Inclusive culture and supportive workplace with opportunity for innovation and development.
• Values-based organization with collaborative peers with a wide range of backgrounds and talents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree