Retention Specialist (NYSSHP)

Westhab Inc.City of Yonkers, NY
Onsite

About The Position

The housing retention case manager provides home-based services and supports, to families and single adults in permanent housing. Participants are provided with a variety of services to promote housing stability and individual well-being. Transitional services are also provided to some families and single adults who recently exited a shelter program into permanent housing. For the transitional cases, the case management services phase out as families & single adults stabilize in their housing and new networks of supportive services.

Requirements

  • Must be Spanish Speaking.
  • Bachelor’s degree in social work or related field required.
  • Strong computer, presentation, written and verbal communication skills required.
  • Ability to engage hard to reach families.
  • Understanding of and commitment to community and strengths-based work.
  • Sensitivity to the needs of culturally diverse communities and families.
  • Must be available to work evenings and weekends as needed.
  • Must have own transportation and valid driver’s license.

Nice To Haves

  • Experience in case management, home visiting, housing retention, or homelessness preferred.

Responsibilities

  • Works collaboratively with case managers to help families achieve their housing goals.
  • Provides crisis management assistance as needed.
  • Assists clients with budgeting and saving through financial literacy workshops.
  • Links families with community-based, mainstream social service providers that are able to meet their long-term social support and service needs.
  • Ensures that children are enrolled and attending school.
  • Refers clients to employment, job readiness, vocational, and training programs when appropriate.
  • Coordinates with employment specialist to identify employment opportunities and job fairs for clients in the retention program.
  • Maintains accurate written record of services provided to families.
  • Submits accurate, timely reports as requested.
  • Other duties as assigned.
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