Housing Program Supervisor

Bernalillo County•Albuquerque, NM

2d•Hybrid

About The Position

The Program Supervisor oversees day-to-day operations of assigned programs within a division or department. This role supervises, trains, and supports employees to ensure alignment with organizational goals and program objectives. The supervisor may assist with budgetary planning, policy development, data collection, compliance, and reporting. The position also serves as a liaison with internal and external stakeholders and handles confidential information appropriately. The Housing Program Supervisor manages federal housing subsidy programs and audits, coordinates staff activities and housing operations, recommends and implements goals, policies, and procedures, monitors performance and suggests modifications, prepares reports and assists with grant proposals, addresses tenant and landlord concerns and legal matters, trains staff and ensures quality control of files, and disseminates housing information to the community.

Requirements

High School Diploma or GED.
Three (3) years of relevant work experience in area of expertise.
One (1) year of supervisory experience.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successful completion of a post-offer medical examination and background investigation.
Adherence to all County safety guidelines.
Completion of required FEMA training(s) assigned to the position.
Completion of mandatory supervisor training, if applicable.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.

Responsibilities

Supervise and direct assigned staff; participate in hiring, evaluation, training, and disciplinary processes.
Train staff in specific procedures and best practices.
Develop, implement, and monitor programs, including policy and report writing.
Assist in managing timelines and budgets to ensure compliance with regulations.
Ensure adherence to safety protocols.
Oversee teams managing program components within the organization’s framework.
Monitor program progress; recommend improvements to leadership.
Assign tasks, prioritize projects, and monitor work progress.
Maintain confidentiality of sensitive records and decisions.
Perform other related duties as assigned.
Manage federal housing subsidy programs and audits.
Coordinate staff activities and housing operations.
Recommend and implement goals, policies, and procedures.
Monitor performance and suggest modifications.
Prepare reports and assist with grant proposals.
Address tenant and landlord concerns and legal matters.
Train staff and ensure quality control of files.
Disseminate housing information to the community.