Housing Program Supervisor

Bernalillo County•Albuquerque, NM

1d•$61,339 - $96,866•Hybrid

About The Position

The Program Supervisor oversees day-to-day operations of assigned programs within a division or department. This role supervises, trains, and supports employees to ensure alignment with organizational goals and program objectives. The supervisor may assist with budgetary planning, policy development, data collection, compliance, and reporting. The position also serves as a liaison with internal and external stakeholders and handles confidential information appropriately.

Requirements

Bachelor’s Degree in related fields.
Three (3) years of relevant work experience in area of expertise.
One (1) year of supervisory experience.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successful completion of a post-offer medical examination and background investigation.
Adherence to all County safety guidelines.
Completion of required FEMA training(s) assigned to the position.
Completion of mandatory supervisor training, if applicable.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.

Responsibilities

Supervise and direct assigned staff; participate in hiring, evaluation, training, and disciplinary processes.
Train staff in specific procedures and best practices.
Develop, implement, and monitor programs, including policy and report writing.
Assist in managing timelines and budgets to ensure compliance with regulations.
Ensure adherence to safety protocols.
Oversee teams managing program components within the organization’s framework.
Build relationships with stakeholders to ensure program goals are met.
Monitor program progress; recommend improvements to leadership.
Assign tasks, prioritize projects, and monitor work progress.
Maintain confidentiality of sensitive records and decisions.
Perform other related duties as assigned.
Manage federal housing subsidy programs and audits.
Coordinate staff activities and housing operations.
Recommend and implement goals, policies, and procedures.
Monitor performance and suggest modifications.
Prepare reports and assist with grant proposals.
Address tenant and landlord concerns and legal matters.
Train staff and ensure quality control of files.
Disseminate housing information to the community.
Ensure landlord payments comply with HUD guidelines.
Oversee inspection schedules and rent feasibility reviews.
Manage inspection standards and data systems.
Conduct housing unit inspections and negotiate leases.
Resolve tenant/landlord claims and maintain inspection records.
Develop reports and explain regulatory standards to stakeholders.