Housing Program Analyst

Prince William County Government•Prince William County, VA

2d•Hybrid

About The Position

The Office of Housing and Community Development (OHCD) is seeking a creative, multi-tasking, problem-solving, and organized person with a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) to join their team. The Housing Program Analyst is responsible for maintaining a caseload of HCV participants, determining program eligibility, calculating household income/assets, allowable expenses, family size, and allowable rent amounts to landlords. This position requires knowledge of interviewing and certifying the eligibility of potential applicants at both initial intake and recertification. It involves determining eligibility for housing assistance through calculations of rental amounts due to the landlord, which includes determining family characteristics, negotiating with landlords, evaluating family size and income, and calculating family assets and appropriate expenses. The role requires strong communication skills to assist agency staff and HCV participants while maintaining case management and accurate documentation. The analyst will develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds. Responsibilities include consulting with prospective rental families on securing housing options, processing housing assistance and tenant rent portions payments, and prioritizing caseloads by managing end-of-lease procedures, annual and interim certifications, and processing new moves for participants. The position also involves conducting tenant certification meetings, briefings, and responding to emails and phone calls. This is a grant-funded position.

Requirements

High School Diploma or G.E.D.
4 years of related Housing Choice Voucher Program and/or Virginia State Rental Assistance Program (SRAP) and/or other Housing Choice Voucher Programs experience.
Experience includes certifying eligibility, occupancy, and determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards.
Valid Driver’s License

Nice To Haves

Proficient MS Excel experience and Microsoft Office Suite experience.
Preferred experience in Housing Pro Software.
Good communication skills, both oral and written.
Ability to work independently and in a team environment.
Exceptional customer service skills.

Responsibilities

Maintaining a caseload of HCV participants.
Determining program eligibility.
Calculating household income/assets, allowable expenses, family size, and allowable rent amounts to landlords.
Interviewing and certifying the eligibility of potential applicants at both initial intake and recertification.
Determining eligibility for housing assistance through calculations of rental amounts due to the landlord.
Evaluating family size and income, and calculating family assets and appropriate expenses.
Developing and maintaining partnerships with internal and external agency partners to track participant progress and remove barriers to success.
Consulting with prospective rental families on the process of securing housing options within a private housing market.
Processing housing assistance and tenant rent portions payments.
Prioritizing numerous caseloads by involving end-of-lease procedures, annual and interim certifications, and processing new moves for Participants.
Conducting tenant certification meetings and briefings.
Responding to emails and phone calls.
Performing other duties of a similar nature or level.