Housing Operations & Assessment Coordinator

St. Olaf College•Northfield, MN

1d•Onsite

About The Position

The Housing Operations & Assessment Coordinator is responsible for overseeing various aspects of housing operations, including staff supervision, budget management, data analysis, and communications. This role involves direct supervision of student staff, managing operational processes, analyzing housing data to inform decision-making, and maintaining departmental web presence. The position also plays a key role in student care, community standards, and contributing to the overall college community through active participation in events and initiatives.

Requirements

Bachelor’s Degree
1+ year of programming experience and/or data analysis.

Nice To Haves

Master’s degree in student personnel or related field.
1+ year of professional/graduate live-in experience.
Possession of a valid driver’s license.

Responsibilities

Recruit, select, train and directly supervise student staff, including expectation setting, leadership development, performance evaluation, improvement plans, performance documentation, and discipline.
Oversee the hiring process for student staff, including recruitment, interview coordination, selection, onboarding, and related employment processes.
Utilize the programmatic/engagement model through programming, events, and social connections.
Create a working relationship and establish a routine meeting structure with the facilities team (i.e., maintenance and custodial services).
Manage residential area budget for programmatic and developmental initiatives.
Handle invoices and financial processing through Oracle and related departmental systems.
Coordinate processes, including but not limited to: room inventories, room changes, health and safety inspections, work orders, damage billing, and opening and closing of the residence halls.
Gather quantitative and qualitative data on occupancy rates, student preferences, accommodation demand, and other relevant metrics.
Analyze data to identify trends, forecast future housing needs, and conduct additional research to validate findings and make informed recommendations.
Produce clear graphics, reports, and polished slide presentations to communicate data insights and recommendations.
Support data-informed planning, assessment, and operational decision-making within the department.
Support marketing, communications, and public outreach for Residence Life.
Manage and update department WordPress webpages, ensuring content is accurate, accessible, and aligned with departmental branding and communications schedules.
Establish and maintain contact with students and address student needs and concerns.
Serve in an all-campus on-call rotation.
Document concerns and incidents using protocols, standards, and procedures required by the college.
Be front facing within the residence halls and at campus events.
Serve on task forces and initiatives to support a diverse and creative residential experience.
Be present and interactive with recruitment and retention events.
Respect and support diverse backgrounds, values, and points of view to build a responsible college community.
Complete and meet deadlines for required training and performance management cycle.
Perform other duties as assigned.