Housing Navigator
About The Position
Housing Navigators will coordinate with DYCD and their contracted providers to manage an ongoing caseload of individuals/households in receipt of an EHV. This work includes but is not limited to: Engaging with DYCD and DYCD contracted providers to connect with households in receipt of EHV. Engaging in phone and field-based outreach to assigned EHV households. Assist the youths with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary. Assisting EHV recipients with the process of securing housing including but not limited to, coordinating and escorting youths to apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders. Ensuring apartment safety. Providing youths with listings of potential housing options in alignment with participants housing needs and prepare youths for housing interviews. Assist with landlord applications Assist with HRA Broker Fee, Security Voucher, moving expenses. Adding unit to HOME database, when necessary Arranging for timely inspections and landlord corrective action, in coordination with NYCHA Clarifying and reviewing the lease and sublease agreement with the EHV household Educating EHV recipients on their rights and responsibilities as tenants. Attending scheduled supervision sessions, maintaining accurate, comprehensive and current documentation and preparing monthly reports as needed. Following up with youths after they are placed in housing.
Requirements
- Experience with the housing process and housing applications in NYC.
- Experience working with landlords, brokers, and the rental market in NYC.
- Experience in case management or project management.
- Proficiency with computers navigating in multiple systems and web-based applications.
- Strong oral and written communication skills.
- Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate.
- Strong attention to detail.
- Excellent interpersonal skills.
- Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field.
- Experience working with youth and young adults experiencing homelessness.
Nice To Haves
- Bilingual candidates preferred and encouraged to apply.
Responsibilities
- Coordinate with DYCD and contracted providers to manage a caseload of individuals/households receiving EHV.
- Engage with DYCD and contracted providers to connect with EHV households.
- Conduct phone and field-based outreach to assigned EHV households.
- Assist youths in acquiring necessary documentation and mitigating issues with credit reports, utility arrears, and unfavorable landlord references.
- Assist EHV recipients in securing housing, including coordinating and escorting youths to apartment interviews.
- Acquire and submit apartment applications, supporting documentation, and forms.
- Navigate rental subsidy and inspection processes.
- Secure applicable move-in assistance.
- Coordinate move-ins with landlords and other relevant stakeholders.
- Ensure apartment safety.
- Provide youths with listings of potential housing options aligned with their needs.
- Prepare youths for housing interviews.
- Assist with landlord applications.
- Assist with HRA Broker Fee, Security Voucher, and moving expenses.
- Add units to the HOME database when necessary.
- Arrange for timely inspections and landlord corrective action in coordination with NYCHA.
- Clarify and review lease and sublease agreements with EHV households.
- Educate EHV recipients on their rights and responsibilities as tenants.
- Attend scheduled supervision sessions.
- Maintain accurate, comprehensive, and current documentation.
- Prepare monthly reports as needed.
- Follow up with youths after they are placed in housing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
