Housing Navigator, Steps from Home (52020)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

13d•$30 - $32

About The Position

The Solutions to End Homelessness Program (STEHP) will assist families and individuals who are facing eviction. The Housing Navigator will work with families and individuals to prevent those in the community with housing crisis from entering the shelter and establish a plan for long term housing stability. They will provide extensive transitional aftercare to clients, in order to facilitate a successful transition back in the community or to remain in their community. They will:

Requirements

A commitment to social justice and experience working for non-profit organizations preferred
Excellent communication skills and ability to advocate
Experience with the housing process and housing applications in NYC preferred
Experience working with landlords, brokers and the rental market in NYC preferred
Experience in case management or project management preferred
Ability to work independently and collaborate with a team
Entrepreneurial spirit, ability to problem solve, and build relationships
Associate’s degree required with a minimum of 1 year of experience in eviction prevention services preferred

Nice To Haves

Spanish proficiency preferred

Responsibilities

Outreach to families residing in New York City facing eviction within NYC communities
Manage a case load of 35+
Assess prospective clients and determine eligibility for the program
Develop relationship with landlords and brokers for successful relocation into safe and affordable housing if needed
Assist the household with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary
If necessary, assist clients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders
Educate clients on their rights and responsibilities as tenants
Facilitate applications for permanent housing subsidies and apartment relocation expenses
Ensure access to NYC entitlements
Conduct home visits
Traveling throughout NYC as needed
Coordinate access to in-house grants for housing relocation expenses
Conduct extensive case management based on the client's risk factors