Housing Navigator
About The Position
St. Mary's Center is a community of hope, healing and justice dedicated to improving the well-being of Seniors and Preschool Families in West Oakland by meeting basic needs for food, housing, and social connection. We build on a strong foundation of direct service provision and participant-led advocacy that amplifies the voices of people directly impacted by hunger, homelessness, and inequity to create a more just and caring society. Today, our staff of 40 provides Senior Homeless and Housing Services, including case management and housing clinics; transitional housing at multiple sites; and a vibrant Community Center offering hot meals, social connection, and leadership development. We are partnered with a local nonprofit developer to build and service 73 new homes for Seniors near our headquarters.
Requirements
- Associates degree in human services, psychology, sociology or related field
- Minimum of 1 year experience working with co-occurring challenges of the elder population including intensive case management, mental health and substance use disorder counseling.
- Must be able to work collaboratively within a strong team environment, and manage designated tasks independently.
- Current, valid CDL.
Responsibilities
- Conduct housing-focused navigation.
- Assist participants with housing search activities.
- Identify affordable and supportive housing opportunities.
- Complete and submit housing applications.
- Track housing opportunities and participant progress.
- Coordinate housing interviews and lease-up.
- Assist participants with obtaining identification and required documents.
- Maintain Housing Passport documentation.
- Coordinate income verification and benefit documentation.
- Ensure housing application packets are complete.
- Develop and maintain landlord relationships.
- Coordinate with housing providers and property managers.
- Advocate on behalf of participants.
- Support housing placement negotiations.
- Coordinate participant move-ins.
- Assist with housing transition activities.
- Coordinate with Housing Pathways and TSS Program Coordinator for service handoffs.
- Support participant housing orientation activities.
- Maintain HMIS and Salesforce documentation.
- Complete Housing Support Plans.
- Document participant services timely and accurately.
- Participate in case conferences and quality assurance reviews.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
