DIC - Housing Navigator
About The Position
Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Under the supervision of the Lead Social Worker, the Housing Navigators will coordinate with DYCD and their contracted providers to manage an ongoing caseload of individuals/households in receipt of EHV and CityFHEPS Vouchers. This is a contract position funded through June 2026
Requirements
- BA/BS preferred.
- Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field
- Experience working with youth and young adults experiencing homelessness.
Responsibilities
- Engaging in phone and field-based outreach to assigned EHV & CityFHEPS households, including engaging with clients in shelter and other settings.
- Assist the household with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary.
- Assisting EHV& CityFHEPS recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders.
- Providing participants with listings of potential housing options in alignment with participants' housing needs and geographic preferences.
- Assist with landlord applications.
- Assist with HRA Broker Fee, Security Voucher, and moving expenses.
- Adding unit to HOME database, when necessary
- Arrange for timely inspections and landlord corrective action, in coordination with NYCHA.
- Explain and review the lease and sublease agreement with the EHV & CityFHEPS household.
- Educating EHV & CityFHEPS recipients on their rights and responsibilities as tenants.
- Maintain accurate, comprehensive and current documentation and provide reports as needed.
- Follow up with residents once they are placed in housing.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
