Housing Navigator

Bay Area Community Resources (BACR)•Antioch, CA

8d•Remote

About The Position

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area. We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year. BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status. Visit our website at www.bacr.org. Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location. ARE YOU EXTRAORDINARY? We put people at the center of everything we do. With a diversity of backgrounds, ideas, opinions, and life experiences we hire individuals within the community who are passionate about making a difference. When you join BACR, you join a team with leaders, doers, and big thinkers, who are committed to giving back to their community. Our culture is one that encourages, supports, and celebrates our diversity and looks to expand and build it constantly. We are committed to creating a culture of inclusivity, where there are opportunities for all, everyone feels like they belong, and different perspectives are valued. No matter what your experience is - you CAN make a difference! Thank you for your interest in a career at BACR! BACR’s mission is to promote the healthy development of individuals and families, encourage service and volunteerism, and help build community. We carry out our mission by (1) providing direct school- and community-based services, (2) connecting volunteers with opportunities to best serve their communities, and (3) building and strengthening all of the communities we serve so that community members and institutions can effect change. BACR and our staff are guided by a set of core values and beliefs that informs our approach to services, personnel recruitment, and professional development. Our annual program evaluations have consistently shown positive impacts, including improved youth development skills, school performance, and family functioning. We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

Requirements

Valid driver's license; registered and insured vehicle required.
Knowledge of local housing resources, programs, and policies.
Familiarity with housing databases, online resources, and communication tools.
Advocacy skills for clients.
Cultural sensitivity and adaptability.
Empathy and compassion.
Strong communication skills.
Resourcefulness in finding housing options and understanding eligibility criteria.
Problem-solving abilities.
Strong organizational abilities.
Attention to detail in documentation and record-keeping.
Client-centered approach.
Adaptability to changing housing landscapes.
Teamwork and collaboration skills.
Professionalism and adherence to ethical standards.
Strong time management skills with the ability to prioritize and meet multiple deadlines.
Valid driver's license and registered vehicle-- the vehicle must meet the following limits to drive participants: $100,000 for injury/death to one person; $300,000 for injury/death to more than one person; $100,000 for property damage.

Responsibilities

Build relationships with landlords across the Bay Area to generate rental units for clients, collect documentation from landlords for payment, and maintain contact with Landlords to ensure they are satisfied with tenants we place in their units.
Conduct research and site visits to identify suitable units that meet clients' needs. Develop and manage a rental unit inventory used to match clients to units.
Provide compassionate and person-centered support to individuals or families facing housing instability. Coordinate with clients, Case Managers and Housing Specialists to understand client housing needs, preferences, and any barriers preventing them from securing stable housing.
Research and maintain up-to-date knowledge of local housing resources, affordable housing options, rental assistance programs, and other relevant services available in the community.
Maintain accurate, organized landlord records and documentation on housing availability. Comply with all data reporting requirements as set by the organization.
Advocate on behalf of clients to address housing-related challenges, resolve disputes with landlords, and navigate complex housing systems.
Collaborate with colleagues, social service agencies, housing providers, and community partners to streamline housing processes and enhance housing options for clients.
Stay informed about changes in housing policies, regulations, and resources to provide clients with the most up-to-date information.
Adhere to professional ethical standards; maintain confidentiality of clients' personal information.
Provide transportation support to households experiencing transportation barriers.
Other duties as assigned.