Housing Navigator | Community Health Improvement

UF Health•St. Augustine, FL
•Hybrid

About The Position

Make a direct impact in your community by helping individuals and families experiencing homelessness navigate the path to stable housing and long-term independence. UF Health St. Johns serves as the lead agency for the St. Johns County Continuum of Care, which is responsible for overseeing the homelessness response system. The Housing Navigator will serve as a key liaison, connecting individuals and families experiencing homelessness to the housing assistance they need. Through collaboration with case managers and service providers, the Housing Navigator will address barriers to housing and income stability, ultimately helping clients achieve permanent housing and financial independence.

Requirements

  • Bachelor's degree required
  • 2-years' experience working with vulnerable populations.
  • Excellent verbal and written communication skills to work with diverse stakeholders, including landlords, employers, and people experiencing homelessness.
  • Candidates must consistently demonstrate the ability to work independently as a member of an impact team.
  • Ability to prioritize and manage time effectively.
  • Ability to develop positive interpersonal and working relationships.
  • Demonstrates a solution-focused mindset, encouraging progress and maintaining a positive outlook in challenging situations.
  • Level 2 DCF background check required upon hire.

Nice To Haves

  • degree in Social Work, Human Services, or a related field preferred.

Responsibilities

  • Connect individuals and families experiencing homelessness with housing opportunities through the Continuum of Care (CoC) Coordinated Entry process and collaboration with case managers and community service providers.
  • Partner with landlords and property managers to educate them on housing program requirements, available resources, and the benefits of participating in grant-funded housing initiatives.
  • Collaborate with case managers to ensure client preferences, needs, and goals remain central to the housing search and placement process.
  • Assist clients throughout the housing search process, including identifying appropriate housing options, securing units, and overcoming barriers to placement.
  • Connect clients with employment, income, and supportive service resources that promote long-term housing stability and self-sufficiency.
  • Build and maintain strong relationships with landlords, employers, housing providers, and community partners to expand housing and employment opportunities.
  • Educate employers on the benefits of hiring individuals with barriers to employment and support clients with job readiness activities, including resume development and interview preparation.
  • Coordinate meetings, outreach events, and collaborative activities that strengthen partnerships among case managers, service providers, landlords, and employers.
  • Organize and host employment-focused events, including job fairs and networking opportunities, to assist clients in securing employment.
  • Maintain a comprehensive and up-to-date inventory of affordable housing resources, available rental units, and community housing opportunities.
  • Monitor housing market trends and identify new housing resources to support successful client placements.
  • Maintain accurate documentation, tracking, and reporting related to housing placements, landlord engagement, and client outcomes.
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