Community Housing Navigator

Housing Authority of Billings • Billings, MT

1d • Onsite

About The Position

Under general supervision of the Director of Operations, the Community Housing Navigator works to address the housing needs of families (as defined by the United to Solve Homelessness Grant through United Way of Yellowstone County) who are currently homeless, and seeking permanent housing. This position is here to make the process easier to understand, more approachable, and more connected to the right resources. This is a 2 year grant funded position.

Requirements

• Respectful communication, strong listening, and comfort working with the public
• Care with sensitive information and a steady, service-focused approach
• Basic computer skills, organization, and reliable follow-through

Responsibilities

• Talk with clients to learn what they need and help identify housing options and community resources
• Assist with applications and documentation, helping address common barriers along the way
• Partner with property contacts and local service providers so support is coordinated and timely
• Keep clear, accurate records of outreach, progress, and outcomes

Benefits

• Medical, dental, and vision insurance
• Accident and cancer coverage
• Short-term disability (STD) and long-term disability (LTD)
• Life insurance
• Pension plan
• Optional 457 plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed