Housing Navigator

The Salvation Army Southern California•North Las Vegas, NV

1d•Onsite

About The Position

The Salvation Army – Owens Campus is seeking a Housing Navigator to assist clients with the housing search process, provide tenancy support, and serve as a housing resource for case managers. This position is crucial in helping homeless and at-risk clients and families find suitable housing and maintain stable tenancies. The role involves extensive interaction with clients, landlords, and community partners, requiring strong communication and advocacy skills. This position is subject to grant funding and requires strict adherence to confidentiality.

Requirements

Bachelor’s degree in Human Services, Public or Business Administration or related discipline. A minimum of four years of related employment experience may be substituted for degree requirements.
Strong oral and written communication skills.
Proficiency in Microsoft Office Software (Word, Excel, etc.)
Ability to communicate and work effectively with a diverse group of residents, staff and community partners.
Must have a valid Nevada Driver License, clean driving record and own registered and insured vehicle for client visits.

Nice To Haves

Experience working with homeless and/or at-risk clients and families preferred.

Responsibilities

Assisting clients with the housing search process, including helping clients identify suitable housing options, accompanying clients to view units, advocating for clients with landlords, and assisting clients with paperwork.
Providing tenancy support (including tenant education, home visits, etc.)
Serving as a housing resource for case managers in the Homeless Services Department.
Researching private market landlord availability and supportive housing program options.
Developing relationships with area landlords to facilitate client placement.
Provide lease negotiation services to landlords and participants.
Providing post-placement conflict resolution and mediation services for clients and landlords.
Maintain client databases and referrals for services and generate reports.
Complete accurate and timely data entry into the HMIS system.
Attend all scheduled team meetings and trainings.
Other duties and special projects as assigned.