Housing Monitor (7412)

THE SALVATION ARMY•Tuscaloosa, AL

6d•Onsite

About The Position

Accepts and processes residents staying in shelter overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that shelter is maintained in a neat and proper order.

Requirements

High school diploma or G.E.D. and one year experience performing security work or working in a social service environment, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Knowledge of general office procedures and practices.
Ability to communicate effectively with residents in order to control and motivate behavior.
Ability to work with the public encompassing all types of behavior.
Ability to work independently and with limited supervision while enforcing established policies and procedures.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language.
Ability to respond to emergency situations quickly and calmly.

Responsibilities

Checks residents into the shelter; prepares and monitors residents and maintains resident records.
Monitors the activities of the shelter residents ensuring safety and compliance with shelter rules; check the security and make periodic rounds of the entire facility.
Assists with collecting and entering data into the HMIS database.
Answers telephone and respond to questions regarding the shelter operations.
Prepares and serves meals to residents as well as cleaning kitchen and dining area.