Housing Monitor

THE SALVATION ARMY•Archdale, NC

4d•$11 - $11•Onsite

About The Position

The Housing Monitor is responsible for ensuring the safety, security, and smooth operation of the housing facility. This role involves direct interaction with residents, maintaining facility order, responding to emergencies, and performing various administrative and security tasks. The position requires adherence to established policies and procedures while maintaining a supportive and developmental approach towards residents.

Requirements

High school diploma or G.E.D.
One year experience performing security or social service work preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Knowledge of general office procedures and practices.
Knowledge of basic record keeping practices and procedures.
Must be available to work the following schedule, or shifts within these operating hours, as required by business needs: Monday – Friday: 3:00 p.m. – 10:00 p.m. Saturday: 9:00 a.m. – 4:00 p.m. and/or 4:00 p.m. – 11:00 p.m. Sunday: 1:00 p.m. – 10:00 p.m.

Responsibilities

Completes all necessary intake paperwork and accurately keypunches the information into HMIS database system.
Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.
Distributes towels, linens, and personal hygiene items; secures and provides clients access to medications as required.
Monitors the activities of the residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.
Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policies and procedures.
Opens and closes the house doors at designated hours of operation.
Assigns housekeeping and other tasks to residents; ensures that residents perform assigned house duties in the proper manner; ensures compliance with house rules.
Conducts campus security checks as assigned, taking responsive action if required and logging details of completing the same bullet point notes of pertinent activity.
Conducts breath alcohol checks on all residents entering the shelter facility and thoroughly inspects all property being brought into the facility to ensure compliance with house rules.
Answers telephone and responds to questions regarding the housing operations.
Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.
Issues meal tickets for residents of the emergency shelter.
Conducts oneself as a representative of The Salvation Army in the tone used, patience extended and encouragement offered to those we serve.
Collects and washes all dirty towels and sheets.
Cleans, sweeps, and mops the lobby, hall and office areas; empties trash cans and replaces trash liners.
Performs other related work as required.