Housing Monitor

THE SALVATION ARMY•New Orleans, LA

5d•Onsite

About The Position

The Housing Monitor accepts and processes residents staying overnight in a lodge or shelter, receives and receipts resident fees, monitors resident activity during an assigned shift to ensure safety, security, and compliance with house rules, maintains accurate records and logs, and keeps the facility neat and orderly. The position is scheduled Friday, Saturday, and Sunday from 12:00 a.m. to 7:30 a.m. Work takes place in a lodge or shelter facility, with travel usually limited to the same building.

Requirements

High school diploma or GED.
One year of experience performing security work or working in a social service environment, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to respond quickly and calmly to emergency situations, maintain control, and initiate appropriate corrective action.
Ability to perform a combination of sitting, standing, and walking with frequent changes in activity.

Responsibilities

Ensure rooms are in proper order before residents arrive and check fire equipment for proper working order.
Check residents into the lodge or shelter and prepare and monitor client intake cards.
Determine whether a resident has been prepaid by a sponsor or credit.
Prepare the resident roster and maintain resident property records.
Monitor resident activity to ensure safety and compliance with house rules.
Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
Record unique situations occurring during the assigned shift.
Wake residents at the designated time, instruct them to collect their sheets, and ensure all residents leave the lodge or shelter by the designated time.
Receive and receipt fees from residents.
Maintain accurate and complete records and logs and keep the lodge or shelter neat and orderly.