Housing Monitor

THE SALVATION ARMY•Baton Rouge, LA

13d•$0 - $11•Onsite

About The Position

The Housing Monitor accepts and processes residents staying overnight in the shelter and monitors resident activity during an assigned shift to support safety, security, and compliance with house rules. The role maintains accurate records and logs and ensures the shelter is kept in proper order. The position responds to emergencies in accordance with established policies and procedures, completes resident intake documentation, maintains computer records, and handles shelter monies and receipts. Work takes place in a social services environment where exposure to communicable and infectious diseases is possible. Employees are expected not to undermine The Salvation Army’s religious mission.

Requirements

High school diploma or GED.
One year of experience performing security work or working in a social service environment, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Knowledge of general office procedures and practices.
Knowledge of basic recordkeeping practices and procedures.
Ability to communicate effectively with clients to control, lead, and motivate behavior.
Ability to work with the public, encompassing all types of behaviors.
Ability to work independently and with limited supervision while enforcing established policies and procedures.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to respond quickly and calmly to emergencies, maintain control, and initiate proper corrective action.
Ability to perform combinations of sitting, standing, and walking with frequent changes.
Ability to lift and carry light objects weighing less than 25 pounds.
Agreement not to undermine The Salvation Army’s religious mission as an employee.

Responsibilities

Ensure rooms are in proper order before and after residents arrive.
Check fire equipment and ensure it is in proper working order.
Monitor residents to support safety and compliance with house rules.
Check the security of windows and doors, monitor cameras, and make periodic rounds of the facility.
Record unique situations occurring during the assigned shift.
Respond calmly to emergencies and take appropriate corrective action in accordance with established policies and procedures.
Complete required paperwork for daily client intake.
Enter data into the computer to maintain records and generate client lists.
Prepare, tally, and balance monies with receipts, then place the money in the safe.
Maintain the shelter in a neat and proper order.