Housing Monitor
About The Position
The Housing Monitor performs support functions to help ensure the safety, security, comfort, and wellbeing of clients at a Salvation Army emergency shelter. The role ensures clients follow house rules, monitors building security, completes light housekeeping to keep common areas orderly and clean, and maintains the daily shelter log. The position typically works a non-traditional schedule that includes evening and overnight shifts, with varying schedules that may include weekends and evenings. The role also supports inclement weather shelter operations by preparing sleeping and dining areas, maintaining the client check-in line, conducting client intake, distributing personal-use items such as blankets, and cleaning sleeping and dining areas as needed. The Housing Monitor regulates lights-out, curfew, and quiet hours and responds calmly to emergencies, taking appropriate corrective action in accordance with established policies and procedures.
Requirements
- High school diploma or GED preferred.
- One year of experience performing security or social service work preferred, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
- Ability to meet attendance requirements.
- Ability to read, write, and communicate in English.
- Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
- Ability to frequently alternate between sitting, standing, and walking.
- Ability to perform limited physical effort involving walking, standing, lifting, and carrying objects weighing less than 25 pounds.
Nice To Haves
- One year of experience performing security or social service work.
- High school diploma or GED.
Responsibilities
- Monitor shelter clients’ activities to support their safety and comfort and ensure compliance with house rules.
- Monitor building security.
- Prepare sleeping and dining areas before inclement weather shelter operations open.
- Maintain an orderly client check-in waiting line and conduct client intake.
- Distribute items for clients’ personal use, such as blankets.
- Clean sleeping and dining areas as needed throughout the shift.
- Regulate lights out, curfew, and quiet hours.
- Respond calmly to emergencies and initiate corrective actions in accordance with established policies and procedures.
- Perform light housekeeping to maintain orderly, clean common areas.
- Maintain the daily shelter log.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
