Housing Manager

Paramark Corp.Coon Rapids, MN
$78,000 - $83,000Onsite

About The Position

Paramark Corp is seeking a dedicated professional to join our team in Coon Rapids, MN, as a full-time Housing Manager. This role is for Realife Coon Rapids, a 102-unit independent-living senior cooperative. Paramark Real Estate Services, founded in 1971 and headquartered in Rochester, Minnesota, offers premium property management, facility management, and commercial brokerage services across multiple states. We are looking for an individual who is passionate about their work, driven to succeed, customer-focused, maintains a positive attitude, demonstrates a great work ethic, shows dedication, and is a team player.

Requirements

  • Previous experience in property management is preferred.
  • Ability to provide customer service in a friendly, courteous, and responsible fashion to a wide variety of residents.
  • Must possess patience, flexibility, active listening skills, assertiveness, and compassion.
  • Strong verbal and written communication skills are essential.
  • Excellent organizational skills with the ability to prioritize.
  • Proven problem-solving abilities are necessary.
  • Must be self-directed, highly motivated, and able to work independently or on a team.
  • Strong computer skills and a willingness to learn new software programs are required.
  • Candidates will be required to pass a criminal background check.

Nice To Haves

  • Experience with Yardi software is a plus.

Responsibilities

  • Represent your property and build positive relationships with residents and program staff.
  • Serve as the first point of contact for residents, communicating in a friendly, helpful, and engaging manner.
  • Enhance knowledge and skills for working effectively with diverse populations.
  • Work closely with the cooperative's 7-member Board of Directors and several committees.
  • Manage contract services, public relations, marketing, and financial performance of the cooperative.
  • Oversee all aspects of the management office.
  • Interact with members, maintaining open lines of communication.
  • Receive, review, and input invoices for payment.
  • Receive and process monthly member fees.
  • Order supplies, receive deliveries, answer phones, and respond to emails.
  • Maintain files, including member files, emergency contact information, and legal, financial, and contract files.
  • Manage and execute tours of the building during open houses.
  • Coordinate the preparation of an annual budget.
  • Advise the Board on potential improvements and budget issues, including variances.
  • Manage and supervise staff, including one maintenance technician.
  • Process maintenance requests.
  • Uphold and implement the policies and procedures of the Cooperative, established both in the cooperative's legal documents and those adopted by the Board of Directors.
  • Perform other duties as assigned.
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