Housing Manager I (9241)

The Salvation Army•Baton Rouge, LA

About The Position

This position supervises and participates in the day-to-day activities necessary for the smooth operation of a lodge, shelter, or house that provides housing, food, transportation, counseling, and educational assistance. The Housing Manager ensures paperwork is completed, residents follow lodge rules, and operations comply with The Salvation Army’s policies and procedures and applicable local, state, and federal regulations. The role orients new residents, prepares intake records to support case management, records daily statistics, and collects, receipts, and processes service fee payments. It also helps residents locate affordable housing and provides referrals to community social service agencies as needed. The position supervises and participates in facility cleaning and maintenance and routinely inspects the facility to ensure established standards are met. Work takes place in a normal lodging environment with little or no physical discomfort from weather, noise, dust, or dirt. The job involves limited physical effort, including walking, standing, and lifting or carrying light objects weighing less than 25 pounds. Employees agree not to undermine The Salvation Army’s religious mission in their work.

Requirements

High school diploma or G.E.D.
Two years of experience working in a social or public service environment, with experience assisting the public; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Knowledge of household management techniques.
Ability to prepare and process records and statistics accurately and completely.
Ability to supervise resident activities to ensure the facility is maintained and secured in accordance with established policies and procedures.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to perform mathematical calculations.

Responsibilities

Orient new residents to the program and prepare intake records to facilitate case management.
Record daily statistics.
Collect, receipt, and process service fee payments.
Assist residents with locating affordable housing.
Provide appropriate referrals to community social service agencies as needed.
Supervise and participate in cleaning and maintaining facilities, supplies, and equipment.
Routinely inspect the facility to ensure compliance with established standards.
Ensure paperwork is completed and lodge rules are followed by all clients.
Ensure compliance with The Salvation Army’s policies and procedures and local, state, and federal regulations.
Supervise and participate in day-to-day activities supporting the operation of the lodge, shelter, or house.